I have a customer upgrading their 2.4.6 Unity server to 4.0.5 who are using a Callista PBX link box to connect to their Avaya system. I know Cisco bought Callista many moons ago but will the 4.X still support this integration?
I am running Unity 4.0. Is it possibe to (using caller input) to transfer a call to an outside phone number. ex. they want to have a caller press 1 and the call transfer to an outside 800 phone number.
I'am a bit confused how come all Intel NetStructure documentation shows using a 2-wire digital 8434 set for integration, and in the cisco documentation it says I must configure for a 7434 (4-wire) or it won't work? I don't have any 4-wire digital ci...
Win2000 UM 4.0(5) partner 2003AD Exch2003 SP2during directory handler, if invalid entry occurs, caller is routed to opening greeting call handler. is there a setting to affect the behavior? i specifically want to control the redirection for each di...
Unity 4.05 Exchange 2000 off-box - I have a user who is complaining that when she comes in and checks her messages first thing in the morning that she has new messages that were left for her the day before. She always checks her mailbox before she le...
Have intermittent problems with CID not beingtransmitted to the handsets. It doesn't seem to be a consistent problembut occurs in perhaps 10-20% of the calls. We've tried to individuallycall the 8 PSTN lines externally to see if any particular one is...
Is there a tool you can run to see if a subscriber has x amount of new messages in their vm box? This is a VM only setup. We are trying to figure out a MWI problem. Some people say the light is fine, some say it is not working. If there is a report...
Have been using unity 4.04 with exchange 2003 as mailstore... we have unified messaging but are soon to start using the exchange server for email as well as we are currently on groupwise... So then it will be true unified messaging. The problem I am...
Unity 4.1CM 4.1.3(sr3a)I've recently turned on the new feature prompt "Only when user calls from unknown extension". This feature allows me to just press the message key and log into voicemail from my primary office phone. I also have a phone with ...
1. I have the license already applied for a third language2. I have the install procedure here:http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_upgrade_guides_chapter09186a0080205a7d.html#wp11052473. The question I have is if I am downl...
