Unified Communications Infrastructure

I am having problems with the mediamaster in Cisco PCA (version 8.5(1)). When I go into greetings and select a greeting, I see the mediamaster box.  When I try to select Options->Playback & Recording, nothing happens.  I am running the latest Java ve...

Is there a method to upload more than one file at a time to a CUCM TFTP server?  I'm uploading 40+ files to multiple servers across the WAN and its very time consuming baby sitting this procedure one file at a time.  It would convient to bulk upload ...

Can I download the licensing file of any device regsitered with CUCM?How many licenses are required by third party phones in cucm 8.1

I've got very little experience with scripting in the UCCX 9.1.2 and have a customer I've recently upgraded that would like to add a variable to an existing script.  They need to add the ability to steer the caller to an inclement weather message sho...

Our HR department wants to conduct live training.  It would be a single presenter, with live video of the host (at a podium), and a shared PowerPoint (that the host can control).  Approximately 75 participants, who would need to be able to submit que...

We currently have an operator hunt pilot ext 1300 with 1301-1305 hunt group members.  These are taking up valuable DIDs i'd like to use for end users.  So i'd like to change to 1400 with 1401-1405 as members.  I've copied the setup and created a hunt...

Hello and thanks for taking a minute to look at my issue.  I've installed a new CUEAC 9.1.1.10 and am trying to set up the initial config but whenever I click the plus sign to add a new queue device group the webpage resets and gives a This page cant...

We are getting  voice Break in SIP trunk calls .The issue is getting in intermitantly .We have two 100Mbs links between the sites .Attached the CDR and CMR logs

Hello all...My question\issue is 2 fold I guess...I'm looking to find out why when I call my CUCM DN, enabled with Device Mobility (cellphone), it will not work when called from an extension from my FreePBX Asterisk box. It does not ring the configur...

Hi GuysI need to perform a upgrade of CUCM 8.6 on UCS to new hardware UCS for CUCM 9.1. How to do the procedure to obtain the licenses of CUCM 8.6?.TIACristian.

hello, I have to upgrade a cluster by virtualizing CUCM 7.1.5 to 9.1.2. In my lab, I can only the possibility to have 3 CUCM up (restrictions hardware). I have 7 servers(1 PUB and 6 SUB) in my clsuter. My question: should I have all 7 servers up in m...

Hello,I need assistance on installing ESXi5.1 onto my MCS-7816-I5 server. I've tried booting from CD and USB but am only getting a blank screen. Has anyone acheived any success in installing ESXi onto the MCS server?

Hi, In our scenario we have CUCM 9 and CUPS 9. Both are integrated with each other .. neither CUCM or CUPS are not integrated with LDAP.. we have configure Cisco Jabber  and we are able to make and recieve calls from jabber client .. the issue we are...

     New to Cisco platform so please bear with me.    CUPC (version 8.6.3.2) will not allow users to control their desk phones.    When checking this option, an error message is indicated  which states "   Device error.   Please review the server hea...