Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi, I created new user profile with extension 6809 in call manager and enable the call recording in WFO-QM. Now when i did test call then not able to see recording call for 6809 extension. Further more when i check to record monitoring status in Csic...
Has anyone else had this problem. I recently put in an ATA, running 11-2-3MPP0001-028 Oct 24 2022 (So its the approved Zoom Firmware version). It was entered as a bug in May 2021, but seems to still be alive in kicking. Anyone else found away arou...
I was wondering if anybody could tell me how I can in real time check the channels of a P R I that I have connected to my router? We had a issue the other day when we really needed to check the channels because we were getting failures on incoming ca...
So, our Cisco Unity version 12.5 only has the web authentication / login working for our default admin account. All other LDAP accounts that are configured as admins are not working. When those accounts are used, the login page simply hangs. I have d...
HelloI got a request to have voice mails left on a certain generic department voice mailbox to forward a copy to an exchange user account (that does not have an account anywhere in the Cisco phone system) for better visibility. I have tried configure...
I seem to be making eBay sellers wealthy (sort of) by buying CISCO ATA products. I have used Obi (Plantronics) and Grandstream ATA units but found both lacking in some features, so I thought I'd try Cisco. Both Obi and Grandstream are straightforw...
Ie can i use EF and apply congestion avoidance (RED, WRED) to AF on the same router?
hi,We have a CUCM 12.5 system which is integrated with Motorola TETRA Dimetra express system, calls are established between the tetra radios and the IP telephones and vice versa, but there is no voice in both sides, Can anyone help ?
Hello, We are using the Microsoft Teams calling service with our Cisco 8861 phones. We do not have CUCM, we are configuring the phones individually via the phone IP in a web browser.The problem is, the "ReSync on Reset" option keeps turning back on, ...
Hello everyone,Please support.I have a cisco Router 4321 with FXO card and Cisco IP Phone 8865 in CME mode.1- I was asked to put the logo of the company on the phones.2 - I have allowed some phones to call outside using Corlist, but now they also wan...
We have configured the User mail box with Alternate numbers. MWI is working for the hard phone but with jabber it is not showing. Is there any particular configuration for Voice mail with Alternate numbers in case of jabber. CUCM version: 14.0 Jabber...
Hi, I cretaed a new user with extension 6809 in my call manager. I enabled call recording for the user in WFO-QM. And i checked all the settings are ok. But when i make test call and check the recording but its not saved and i found error when i che...
We currently have all of our remote voice gateways setup for the sole purposes of SRST--- in the event of a WAN outage all the phone can make limited calls in/out of the gateway utilizing POTS lines (which are terminated to FXO cards). This setup wo...
Hi There, Looking for some advice/help. Our service are in the process of gradually moving to IP telephony. Some of the sites have the requirement to be able to use there current analogue phones. I am trying to set-up a CIsco ATA 191 but not sure wh...
Whats the best way to set up during business hours a number to go to voicemail if not answered. After business hours it goes to a greeting saying we are closed and then it just hanges up with no ability to leave a VM. We use CUCM 12.5.1.18100-14, an...
