Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello people, We want when a user call a customer to PSTN from their jabber or ip-phone, and the customer answer the call, to hear a recording message that will inform him that this call will be recorded. Do you know how this can be achive? It is cal...
Good day. I have some troubles with SAML SSO. I installed certificates, then I configured ADFS and CUCM to use SSO. And firstly all worked fine. I could login to CUCM and to Self-care portal with windows credentials. But there was a notifications at ...
We have multiple Cisco ATAs.All of them have the same host name of ATA190. Is there a way to change the host name to the MAC address?
I'm experiencing a random beep tone when on calls. It's not a call waiting or voicemail indicator tone. It's on every call that I hear this tone.
Hi,I'm have an issue with transferring calls to a specific SIP trunk in our call manager. Anytime a CP-88XX telephone tries to transfer a call from inside or outside to this one SIP trunk, the call gets stuck at the 88XX phone like it is on hold but...
We are trying to make (very) limited use of old office SIP phones. I would like to know if any of these Cisco models, all of which I expect are long since past end-of-life, can be used as stand-alone SIP phones. By stand-alone I mean fully directly c...
I have 12.5 CUCM, 7965, and 8851 phones. Some phones have shared lines.This issue is with the 8851 and 7965 phones. If the 8851 and 7965 have shared lines and the 7965 puts the call on hold. The 8851 cannot retrieve the call by just pressing the l...
Hi all,Is there a Cisco IP Phone that currently supports SIP and IPv6 at the same time?Thanks
Hi,I want to use voice translation-rule to reject specific number.This number has format starting with +4917If I attempt to add it like below:rule 3 reject /^+4917XYZ/ it is not being acceptedSame with rule3 reject /+4917XYZ/ it is not being accepted...
Hello ... for CUCM 10.5. When a user is on a call, a second call goes straight to VM without ringing. Also, when a users puts a call on hold, the call drops on resume. Max calls set to 6 and Busy Trigger set to 2. About to dive into call trace but no...
I've had a strange issue come up the last couple weeks with a couple agents in our environment. Both users are utilizing an 8865-model phone (video phone). Both have an RDP associated to them that of course routes to their cell phone (SNR). What I fo...
Hi. We have a user who uses extension mobility but the options to log out/change credential disappear after they log into the phone, so they cannot log out if they need to use a different phone. This user uses both 7841 and 8865 model phones. I've tr...
Hi Team,We have some csf device profiles and some desk phones taken a very long time to register with cucm. Though this is not happening atm I'm trying to figure out the root cause. Upon doing a troubleshooting on wireshark nothin noted, when pinged ...
I am new to working with our Cisco call manager and Jabber in general. I created a new Jabber phone instance for a user, but I have been unable to figure out why it won't login.I followed written directions that are kept for procedures on how to crea...
Hi Everyone,I'm having difficulties getting Abbr Dialing working on a Cisco 8851 when it's off hook (Platform is CUCM). If I keep the phone on-hook, dial in the speed call number, and press the Abbr Dial softkey, the call will go through. If I take t...
