Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello, I have to perform a Refresh Upgrade to 10.5 for a client who has the following UC apps on a virtual environment:CUCM version 9.1.1IM and Presence version 9.1.1CUC (Unity Connection) version 9.1.1 A. I see on the CUC Upgrade document below:htt...
Hi I have a SIP trunk connected to H323 gateway , that registered to cucm 11. the SIP is 100 lines , each two lines will serve one company and there are two operators for all companies, I need to help the operators to differentiate between the comi...
Hi, Please i need some help on one-way issue experiencing whenever i try to migrate a third-party switchboard device to route calls through our new SIP gateway. New SIP provider will accept only G729 but preferred MTP on third-party SIP trunk to CUC...
Hi all, I wanted to reset the phones so they would pick up the correct firmware version. I've followed and performed procedures from past post: https://supportforums.cisco.com/discussion/12323706/cisco-7841-phone-factory-reset-using-keypad but none o...
Hi Experts, We have an issue here with unity 10.5. The scenario is when some one call the queue ( UCCX 10.5 )and after the queue wait time exceeds the configured limit for example 2 minutes , then they will get an option to leave a message. It works ...
Im trying to get to option 9 in settings, on a CISCO IP PHONE 7960G, to unlock network but it only goes up to 6. Am i doing something wrong, please advise. thnx
Hi all. I have cucm and expressway installed for mra. All work fine. I want to enable sso just on cucm and don't want enable it on expressway. Is it supported configuration or i need enable sso on cucm ande expressway at the same time ?
Hi All, Is there any command to collect the Number of Channels utilized for past a month ? Is there any software to monitor the total number of channels used per day?
Hi All, We are looking to move CUCM SUB from one UCS to another UCS server as per below diagram. CUCM version 9.1 Current Setup- Location A- UCS1 and UCS 2 Location B- UCS3 UCS1- CUCM PUB+ ELM UCS2- CUCM SUB1 +SUB2 UCS3- CUCM SUB3 New Setup- Locat...
Hello Community, I have tried to upload some costum images to CUCM, while updating the List.xml in order to change the Wallpaper, mainly on Cisco 8845, however I receive the error on the display "Unable to obtain additional wallpapers from server". ...
I need to get the list of the registered phones from RTMT in excel sheet or text file how i can do this ?????
Dear, I have a one way sip trunk for incoming call from sip provider. and CUCM 10.5 and Contact Center 10.5 and 2911 router. my scenario is like this: CUCM(172.16.X.X)--------------(H323)---------(172.16.X.X)Router(10.X.X.X)---------(SIP)-----------...
I have an alert on my monitoring tool that shows a single device registering and deregistering every minute or so. I don't see any additional information on what the device is to troubleshoot. What logs should I be looking at do determine the source ...
Hi, We have a team that requested that they would like to set a message when the whole team is unavailable (for example when at a team meeting). Can this be done? How is the best way to do it? Thanks.
Hi, I have configured SRTS as under: call-manager-fallback max-conferences 8 gain -6 transfer-system full-consult ip source-address 192.168.132.1 port 2000 max-ephones 5 max-dn 5 keepalive 20 CUCM configurations are attached. issue is that from...
