Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
hi, My concern is :- For 555 XXX, can we leave the greeting message for customer call in ?- Beside play the greeting, can we forward this number out to ring Shanghai another number that belong in another office ? And how to check if...
Hello all,Has anyone experienced any sound issues with a SX10 and a UHD 4K TV.We have several remote offices were we use SX10, SX20 and SX80's depending on the conference room size.We recently had two remote office buy a UHD 4K TV over the holidays. ...
Hello, I am working with a client that is looking to block inbound calls based on caller ID. I am aware of a method to do this on voice gateways using translation profiles and also aware of how to do this in CUCM using translation patterns that route...
Hi, I tried to setup jabber profile. I created CSF profile and assigned line to it. but the user is not able to log in to jabber. As user reported that she can’t login to the Jabber by using her windows ID/PW System version: 10.5.2 Any help would...
I have a user that cannot get into his personal directory on his Cisco IP Phone 7960. He can log in but when he goes to search he gets the following error. “Cisco PD Error The search returned an error”. I can get to his personal directory on my phon...
Looking for information related to Automation UCCE agents and CM Phone additions
I did this and it didn't change anything, is this really supposed to work? Set the Incoming Calling Party National Number Prefix setting in Call Manager service parameters, advanced - to 91 Or do I have to add translation patterns like I have seen...
Hello, Self Care Portal Version 10.5.1. CUCM version 10.5.1.10000-7. When users log into the Self Care Portal and add Speed Dial Numbers they do not populate on the phone. Using 8945 phones btw. On the 8945's when the user presses the directories ...
User has accidently removed the cable while the Cisco IP Phone 7945 is in "Upgrading" state and after that its not coming up. after connecting it to other port the lights are Blinking but Phone display is Blank and not coming up.. below are the tf...
Im using the Spark client free version, can I place PSTN calls? Looks like I can only call other Spark clients / SIP URIs, also no Voicemail How can I call FreeSpark from other external systems? I have an EX90 but dunno what is my Free Spark SIP URI?...
I recently purchased a 7962G VOIP phone for my home office, which according to my IS department, will replicate exactly the 7962G setup I have on my desk at work. I was told by IS that the phone at home would be a clone of the one at work - when the ...
Hey guys, we have an branch office with a 50.000kbps connection to the main office.I know it is more than enough for 3 calls or a bit more but we would like to check whether it is possible to limit the video bandwidth.In the callstatics I can see th...
Hi Guys, I have registered 7940 CP with SCCP Protocol which is connected to Brocade Switch. But phone not getting IP. I have manually configured also, cucm version is 10.5 switch brand : brocade poe switch is brocade switch SCCP Protocol defaultly?
If we have a campus site with one physical address and 6 buildings - bld1, bld2, bld3, bld4, bld5, bld6 - do we have to create 6 different ERLs with their associated ALI records? 5592223331 - ALI-1 - 1234 Main St - bld1 5592223332 - ALI-2 - 1234 Mai...
Hi All I am looking at a small office solution for 20 users approx, for most sites we use CME, however the management can be a pain due to the gui etc. Would it be better to go for a BE6000S? would I get the same functionality out the box ? why would...
