Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Dears, there was a failure in the power and esxi was corrupted, i have re install the esxi and got the VM's, when i start the CUCM the file system was corrupted i recovered the file system and CUCM was booted successfully, when CUCM was booted succes...
Anybody know the lead times on the 8821 Phone and when it will come off NPH?
Campus is going to 11.5 CUCM release version and planning an in place upgrade. What's needed to school campus prepping for in place upgrade? Any phone administration feature changes on 7970 phones? Anything that operations side need to be on the look...
We are switching to an external call center and while I am waiting for the telco to redirect our Toll-free numbers I want to hairpin inbound calls on our gateway. The hairpin works but DTMF does not. Any suggestions? I know DTMF relay is only for ...
hey guys, since firmware version 11.x App Dial Rules are support for the Phone 8861. I have one customer where i am running into problems with this feature. They configured App Dial Rules because they use a different dial-plan for dialing out of CU...
Dear All, I have a query related to cause codes in call manager. Below is the call flow. IP phone (Extn: 76009) >>>CUCM>>>shared line (Helpdesk Num: 29000). So, this is basically a LAN call. As per the CDR records I see the following cause codes. Cal...
Hello Community! I have a problem with my VXML IVR on Cisco 2801. The problem is full consult after call transfer is not working. For example, IVR received a call and the caller dialed to an internal extension 100. After this, number-100 want to tr...
Hello i have this bug on my system, one device with 2 extentions modules 7915 resetting multiple time by day. The CUCM version is 9.1.2.14091-1The version of 7962 ip phone is SCCP42.9-4-2SR1-1Sthe version of Extention module is B015-1-0-4-2 ThankS...
Hello All, I purchased a Cisco Catalyst 2960-S 24PS-L two weeks backs. When I plug devices on ports, all the 24 ports remain switched off. So I decided to connect mini-usb console cable to be sure that ports are enabled through putty software. Unfort...
i have cisco 2821 with EVM-HD-8FXS/DID. I have a daughter card EM-HAD-8FXS-VO1.Now I m woundering how to connect analog devices with this card.During the search i found that i need to order BlackBox JPM2194A patch panel. But what will be port type on...
Hello I have a 2921 in my personal Lab that currently has the System Error (SYS LED solid amber). I am unable to console in to see anything. I have also tried to change the fan/power supply and none of this made any difference. I think its somet...
Hiwhat is the difference between phone button template and soft key template
Hi, I testing a new SIP connection from Service Provider, my connection will be ITSP-SIP-VGRouter-SIP-CUCM, The issue I am facing is I'm unable to make call outside to ITSP from my Cisco Phone, however I can receive calls from ITSP. Please find the a...
Hi, I have issue where the number of phones discovered in CER are more and I can see them in un allocated phones tab and the number of licenses are 160 No of phones discovered 741 Please let me know what the CER do update the information of un al...
Looking for a video phone to replace our 9971's, which our EOL. Need video and 7 lines. Anything available? Most of the newer model video phones don't seem to support that many line keys
