Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi, There is a Hunt Group configured in my organisation. Now one of the user has requested when calls come to his phone extension via Hunt Pilot then it should forward to his mobile number. I checked "Use Forward Settings Of Line Group Member" option...
Hi there, configured an MOH in SRST in one branches office rotuer and not working, "show ephone moh" displays following error: File MoHv2012-6-12.wav (not cached) type INVALID Media_Payload_G711Ulaw64k.same file has been upload t...
Hello, I was recently asked IP Communicator v 8.6.5.0 is compatible with the W10 Tablet. Does anyone know of a compatibility matrix that would provide an answer to this type of question? I can confirm the W10 tablet is not our enterprise standard ho...
Hi this question was frequently discussed in the past, but there may be new sights onto it. CUCM FAQ states: Can I cluster my CUCM BE6K?? Yes, the first server MUST be a Cisco 6K server, all other servers can be UC on UCS TRC / specs-based, or 3rd ...
Hello all,Our customer has CCM 11.0 integrated with AD and having DX650 and 7821 phones.When we search for a user from corporate directory, in DX650 the number of user appears as 1-798-1244 where if we search same user from 7821 the number appears a...
I am using IP Communicator 8.6.5.0 with a VXI Voxstar USB wireless headset on a laptop with Windows 7 Enterprise. I can hear and talk with the headset, but the on/off button on the headset doesn't act as a switch hook. VXI has said that they don't ...
Hi, I want to do a call forward on a ephone-dn included on a hunt group that have B-ACD script activated, but B-ACD ignore de call forward via soft key. Is there any way to do a call forward? I need to forward calls to voice mail or other extension w...
Hi I'm quite newbie in voice thing but I have to configure couple thing. Please advise how to configure CME and CUE to get below bhhaviour: - in working hours extensions is forwarded to CUE - after working hours the same extension is forwarded to voi...
Hi, How are you everybody. I would like to inform you that today I have integrate 9951 phone with ccum 10.5 . But I can not enable Camera. I already check the Accessories list from Phone there is no "Cisco Unified Video Camera" So please anybody ...
I have a cisco 7940 phone and I want to change the firmware from SCCP to SIP. I have downloaded the SIP firmware but read that we need some additional files. Can anyone help with this? Thanks in Advance.
Dear All, A quick question. Can I have expansion module for cisco 9971 phone? If yes, may I know the model number, please?
Hi all, we are currently running CUCM 10.5.2 and plan to upgrade to CUCM 11.5.1. Before we do the server update we would like to update the phone firmware.To prepare the firmware update we want to install exactly the same firmware versions that are i...
Good day!! One question I have one cluster CUCM version 11 and work forward call to other extension, but I try to forward calls from the Cisco Phone 7821 to Mobile Phone 15 digits and only accept max 4 digits It is necessary realize any change or as ...
I have to block some specific ANI pattern, what is the best way? is preferable blocking incoming trough "route block pattern" option or Itwould be preferable to use route next hop calling party number ?
Hello,We have Cisco router 1760 with FXO, CCM and Cisco Unity. I remove the auto attendant on Unity to discover the problem. The problem is when a caller called the company from outside (PSTN) every thing works fine, but if he hangs up the phone, our...
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