Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
For an inter cluster non gatekeeper controlled trunk to work between two separate call managers, do the call managers have to be on the same version software release? We have one cluster on 8.5.1 and the other cluster on version 10. I looked around ...
Hi folks, Having a little issue here. My outgoing calls are working fine, but incoming calls are not successful. Call flow: ITSP --> SIP trunk --> 2821 gateway --> CUCM --> IP Phone There was a recent change in the registration IP but it was wor...
Has anyone ever run into this issue before? I have a cisco model 8845 video phone that on a secondary line appearance which is set for flash only it continues to ring? We are using 9.1 software on our call manager. Any suggestions as to what to try? ...
Hello, trying to plan an upgrade where I am on ESXi4.x and CM 8.6 and need to get to ESXi 5.x and CUCM 10.5. Do I upgrade ESXi first or CUCM?. Getting a bit confused with all the matrix reading Thanks, Replies rated.
Hi we have a new Cisco VOIP BE6000 system and we have a business hours voicemail and an after hours one. When its a public holiday, our IT provider said to go into the scheduling part of the system (system handler? forgive me, I completely untechy) ...
Greetings!I have a number of Ricoh Multifunction Printers that support H.323/SIP IP-Fax capabilities. I would like to be able to use them with my CUCM 7.1 and 2821 MGCP gateway. Currently my on-site devices use a VG224, but my off-site units use anal...
Hello, We are facing a issue with the TFTP service on our CUCM cluster following the upload of the CallManager multi server SAN certificate upload. Here is the error message we get from the TFTP service log: This is not an ERROR message. Multi SAN C...
Hi, wondering if anyone can help me , im trying to set-up QOS for our new VOIP phone system , but im abit lost with the config , well really lost i am using the CCP to configure and the QOS wizard , but im unsure if i should be DSP or NBAR and also ...
Hello Friends, Once Cisco creates de TRCs hardware config to support UC, also should provide an step by step guide to deploy UCS, config UCS, install ESXi, config ESXi and install CUCM that makes this hardware config be fully supported by TAC. Dou yo...
Hello, I have an employee who submitted a ticket advising when she added a new employee to her contact list, the employee name and face who had the same number previously is showing up. I had her delete the contact and re-add but it's still happenin...
Hi All, Please help me. How to change display lang on 7937G conference system. Now Norwegian. I lik'd english. Please write step-by-step how to change. Thank You! Tony
Good morning, I was wondering if it possible to have a user's voicemail disabled in Unity? When we disable a user in our Active Directory, it logs them out of extension mobility, which is great. The problem that I am running into is, when outside ...
Hi, My customer wants to upgrade the current unity express from 8.6.1 to the latest, but I cannot seem to find any version after 8.x. The CME got upgraded to 10.5 after an IOS upgrade and is compatible with 8.6 as per the documentation. Can someone c...
Team, We have SIP environment where in SIP ITSP- SBC- CUCM- SIP phones. Now for branches we have a requirement for supporting fax lines and we need to choose protocol for the analog voice gateway. I know SIP has many advantages and can support Fax ...
Hi, When i try to install several firmware for several phones , i have always the same message error : Download Status Warning Error encountered: The selected file is not valid. Please ensure that the COP/ISO file is intended for this release. MD5 H...
