Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi,I have a customer who is upgrading CUCM ver 8.6 to BE6K ver 10.5. They have asked for Webex to share desktop and for voice conferencing for up to 10 participants.My question is: could they use the cloud based BE6K Webex application? Is this app pa...
I have some debit/credit machines that I want to move off PSTN's and onto Cisco analogs so is there a way to insert a 9 ( access code ) as soon as the port goes off hook. This is a trial, but I do not want to modify the debit/credit machines. Than...
Helo Cisco Support Community, I am unable to get the CME firmware for for ATA-190.Firmware currently running on ATA-190 is 1.1.0(006) and I need ATA190 1.1.2(004) .I am unable to find this version of firmware specific for CME version10.5 on software....
I'm extremely new to the Cisco UBE world and have a question on how-to accomplish the following: 1) We have an active CUBE and a standby CUBE running HSRP2) Active has 3 PRI links connected to it and when it fails over to the Standby we have to manua...
Hi.I have CUCM 9.1 & Enterprise License Manager. I have installed licenses on Enterprise License Manager and in inventory added CUCM.Everyting worked fine for 20 days, but from yesterday CUCM is showing below error:-"The system has not synchronized ...
Hello,I have a client that wants to know about email headers when receiving. Below is the exact request;--------------------------------------------------------------------Our Cisco Unity server emails us when we get a voice message. Some of these m...
I've been combing through a lot of old posts on here trying to find a solution. I keep finding topics that are a couple of years old or older but no real solutions. I have a Savin (Ricoh) C9130 MFC printer that we use for it's fax function. I have...
We have some ATA187 configured in CUCM8.5.1, they are connected in ports that have configured PoE and DHCP via Voice VLAN, ATA187 needs a Power AC for turn on.We have some problems with this ATA because they get disconnected and appear in Unknown sta...
Hello!I rarely work on CME, and so would greatly appreciate the assistance of a local wizard to work out how to implement a "redirect" of an inbound call from my SIP provider to another number (VM in the cloud) if the called number isn't answered. I...
Hi All, Looking for some IP phone firmware upgrade documentation; I've found some solutions online, but would like a step by step. I don't want to get burned with a "gotcha" because what I've found may not include all the steps. Finally migrating of...
Can I do Backup and restore in order to migrate to the new system or is there another way this should be done? Thanks in advance. All replies rated/
Hello all, I have joined an organization running CUCM version 8.0.2, and I am finding all kinds of head scratching configurations. Phones in the organization are configured with a Forward All CSS that allow calls to be forwarded to a local number, I ...
Hello everybody I like to install a new .xml file in this folder (\CiscoWebs\IPPhoneServices\CCMCIP) but I don't know howto access this folder.I had a look with the Bulk Administration "Upload/Download Files" and with TFTP but it seems not to be the ...
Hi All, i'm wondering what is the meaning of the Mobile Number information that can be populates within the End User web page. The Mobile Number does not appear in the corporate directory from the phone, so is there some purpose for this field? Thank...
HiI have a little problem with CME - when phone is ringing to extension which is currently busy there is message "unknown number". What do I have to configure to have a normal busy signal? Thanks in advance
