Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Dear Folks,Can we enable both MGCP and H323 on same gateway.meaning that MGCP will use for PRi and H323 for analog Ports.Also Please give any stable IOS for MGCP.Thanks in Advance
Hi, we are facing incoming/outgoing voice issue some times in one of our location with PSTN calls.when we check the router we get DSP allocation error. I have attached sh voice dsp group all, sh voice dsp detailed output. please suggest what is wrong...
Hi,I am trying to hear recording for my call center agents(Cisco Agent Desktop 8.5 Premium Edition) from my Cisco Supervisor Desktop(8.5 Premium Version) but there is no sound in the Audio files. I had performed all the steps mentioned but still no ...
HiI installed BE 6K 9.1 publisher and subscriber recently.(after installation both servers showing the warning message which says that its running on demo mode)Last week i added the license to ELM and the warning message on publisher node is gone bu...
Hello,I have configured my MGCP gateway to register with my CUCM. However, only calls from CUCM is successful whereas calls from simulated PSTN fails.Please find attached debugs and gateway configs.Appreciate your comments. Thanks.
I have just installed at home a 9971 VPN phone (model CP-9971) using WIFI.Since installed the phone is disconnecting and reconnecting periodically (irregularly 10- 20 minutes),even during phone calls.The phone is installed in a room where I have a ma...
Hi,I have a SIP trunk configured in VG to land incomming calls. Calls from outside are able to receive directly on DID extensions successfully. Want to configure the DID number to be forwarded to IVR so i can hear welcome greeting. like if someone ...
I uploaded my Music On Hold Audio Source. I restarted Media services. Then I went to one of my devices and select the audio stream needed for User Hold MOH Audio Source and Network Hold MOH Audio Source. I hear dead air.
I am working with a client and when they place calls out to any external user they have the wrong name showing on the external caller ID. I have spoken with the SIP provider and apparently they want us to pass the CNAM, or rather they have it setup f...
Hello,I am new to UCCX. I want to create script, when someone calls from outside to hear welcome playback and then the call must go to extention.For example: If someone dials 123456789 from outside they should hear welcome message and then the call m...
Hi Guys, When i have a current call, and conference to an external IVR number, DTMF's are not working for that. I assume that is the expected behaviour, but is there a way to make the conference bridge to regenerate these DTMF tones???Regards,
Good morning all,Having an issue with a CUCM 9.1.2 system. Pub/2Subs and whenever it gets to the second subs TFTP in DRF it fails with the error code: drf Result Code : 116-SFTP transfer failed during Backup. Either there is not enough disk space or...
Hi,there is a way to remove (only external) Calling Name Presentation from phone display? So, we need to show, on called phone display, only calling number ID and nothing else from external....I've tried to modify Calling Name Presentation from defau...
pls, after connecting your mcs 7800 series server through your concole to your pc, how do we get into the boot process?
Does the mobility feature in Call Manager allow for taking inbound call and forwarding to cell? Kind of like the EC500 in Avaya.
