Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Dear Support, We have an IP Telephony setup with Call centre Enterprise. The CTIOS crashes on the Windows 7 64bit OS.CTIOS version : 7.5.1Whenever we run the Agent desktop application, the below error message is displayed. Also we have tried reinstal...
I have PA's who have multiple line's on their phones to answer call of their managers.If their manager is not there, they would pickup on his behalf to take a message. when they pickup their line selection remains to be the managers line, so when the...
Dear Team,I am facing an issue on my IP Telephony Network. When i make call to any PSTN number than I didn't hear the Dial toner until some one pick the calland same issue to make Inbound call from PSTN. Any one call to my Network from PSTN didn't he...
HiI have an IP Telephony setup with CUCM 6.X and Unity Connection 7.X.We have Unity Primary and Secondary nodes for HA.But Unity is not fall back to the secondary when primary fails. I can see that Voice mail ports are not registered when Primary fa...
Hi,I have an IP Telephony setup with CME 9.x.we are having 8961 SIP phones.We are facing transfering issues when one call is on hold.Normal transfer is working fine.For example Ext. 100 getting incoming call from Ext.200 and put on hold ,getting seco...
Hello , i am have cucm9 . i can not login user account when user is having Active Directory PAssword '''Error : username or password is incorrect ''while i can login successfuly if i change the end user password on CUCM.simply not working with Active...
When i try to make call outside, i'm not getting any ringback tone. I enabled the debugs and checked that sip server sends 180 with SDP. When I enter "disable-early-media 180" command under sip-ua, I received ringback tone but once the other party pi...
Hello , i can not access URL of some IP Phones . getting error ""Page can not display ""Please Advise
Dear Team,We are replacing old phones with the new IP phones 7975.Please advise, how to replace phones in production environment with same extension and all information?Thanks
hi All,We have an ISR2911 CCME10 with 2x FXO port.We are currently staging it, however we do not have FXO lines to test in house if our dial-peer plans is actually routed correct to our voice port 0/0/0 and voice port 0/0/1.Is there a way,cmd i can t...
Hello,I have a all route pattern with a discard digit "9" and the national calling starting from "2" and GSM from "9", i hear a outside dialtone whenever i press a second digit "9" or digit "2", is it possible to get the outside dial on pressing firs...
Can a CP-6921-C-K9 phone be used as a third party SIP device on CUCM 6?We will be upgrading soon to a new version of CUCM where 6921 would be supported but for now can we get them to work on CUCM 6 as SIP phones?Regards.
Which file is used for SIP deployments? Why are some files XML and others TXT?
Hi guys,Anyone have a working configuration for a Cisco switch layer 2 that works with Avaya IP Phones..ex :* QOS to trust voice On access Port* Qos to trust voice on Up link port* LLDP Enable* Voice vlan*Access vlanAlso, what should I put on others ...
Hi All. Interesting but frustrating situation. Have a CUE-AIM running on a c2811. I am unable to record name/outgoing message when performing initial mailbox settup, as well as calls forwarded hear a prompt, but no message is recorded. I have ve...
