IP Telephony and Phones

HI We have 2 cluster in different countries for CUCM ( One for APAC one for UK ) which are connected through ICT . Is it possible if a cisco phone at APAC CAN HAVE A SECONDARY LINE FOR UK “ I tried the same but APAC publisher only showing APAC partit...

Hello,I have a CMBE5K , the CUCM and Unity are on the same hardware, so when I enter the IP 192.168.200.10 i can choose to access the CUCM or unity.CUCM version: 8.6.2.23900-10 and Unity version: 8.6.2ES69.23900-69On unity i have a license for 50 Vo...

HelloI'm Carlos Moreno. Im a new user of Cisco Unified CM I want know if it's possible to do this  (if it's possible, how can i do it?): A new call from external number to a primary number of the call manager. I want an automatic hang up in order to ...

Is there a way to determine what users on a system have no Primary Extension set?  There isn't a Primary Extension field in the search criteria of the End Users page.This is CUCM 8.6.2.

Hi I have a cisco 891 router having c890-universalk9-mz.152-4.M4.bin IOS, Show versionvoice-gw#sh verCisco IOS Software, C890 Software (C890-UNIVERSALK9-M), Version 15.2(4)M4, RELEASE SOFTWARE (fc2)Technical Support: http://www.cisco.com/techsupportC...

Is it possibble to forward a directory number to a UCCX call queue in UCM 8.6?We have a number being used as a receptionist number, and when that person is on break or another call and can't answer an incoming call, the business unit wants to forward...

HiWe have CUCM 9.1 and 9971 and 7945 phones are registered.We have SIP trunk to FreePBX (Asterisk). All other Cisco 79xx serias phones can make call across the SIP trunk to the extension on FreePBX (Asterisk) , except Cisco 9971 IP phones.I have tri...

Trying to program a system handler caller input to call an external number I only see the choice of transfer to Alternate extension.

Hi,I´m trying install the headset H51 on Cisco IP Phone 7962G, but it´s not working. I connected the RJ-11 on the headset port, but it is mute. What do i need for this work ?Best regards,Leandro Ottoni

Hello All,We have Unity Conneciton 9.1.1 integrated with LDAP, user are unable to login int cisco PCA.  "log on Failed - Invalid User ID or Password"  I tried performing a full sync from the LDAP menu.  CUCM is also integrated with LDAP, and users ar...