Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi All,Could you please help me to kow about various tools used for troubleshooting?like RTMT,VLT,unity port monitor etc..Thanks
Hi there,Will CUCM 9.X works with IVR 7.5?Thanks & Regards,Hasan Rana
Hello.I have a misunderstanding. I am a newbie in Voice. And I just read how to add route pattern to CUCM via Route Lists and Route Groups from CCNA Voice. But on our corporate CUCM there is different config. Our server uses trunk configuration via s...
How to configure Auto Attendant on cue which is integrated with cme and how to configure the ring duration for the auto attendant?
HiAfter doing a factory reset to the phone (i have 4 phones Behaves in the same way) the phone doing this staps :1: shows Upgrade but stuck on it. 2:after 10 sec the phone boot an show upgrate term65.defualt but don't continue with the checkbox.3:aft...
Hi,we have 3 branches and 20 small home offices setup.we installed CUCM 8.6 running and serving all the branches and home offices. All branch voip network is good, but we hear background noise while calling home office ip phones, the background noise...
Hi,We are running CUCM 8.5 on which i created a SIP trunk to Avaya CM 6.0 Just wondering what tools to use in CUCM to check if the SIP trunk is up and running. At this point when i dial a number destined to that trunk is having a busy tone.Any help w...
Hi,We have changed from ISDN to SIP and we are using CUCM 8.6. We are also running contact centre with uccx. After the switch over the contact centre are reporting many issues. some of the issues are : --> Call comes and no one is there. --> Call...
When installing CUCM on a the second HA pair, what do you answer when prompted "is this the first server in the cluster"?Is there a HA license required for BE6K?Thanks
Hello,Customer is having an issue with two specific extension numbers having crosstalk, one extension hears the conversation of the other one without transfer, join, confer anything, it just happens. CME version is 15.1(4)M Do you have any idea why i...
Troubleshooting a paging intergration where the Paging port will hang off hook after the initial call is disconnected and the only way to fix is do a shut/no shut on the voice-port. The voice-port configuration isvoice-port 0/1/0 supervisory disconne...
Does this need to be done with ESXi 5.0 and CUCM 8.6.2? I don't see any 5.x versions in the wiki page:http://docwiki.cisco.com/wiki/Disable_LRO
Hello,We've got CUCM 8.6.2 and have a SIP trunk from our provider going through a CUBE. Today everything is working well. Because of a few ordering/design issues, we're getting ready to port one of our remote site's numbers to our SIP Trunk and the...
I'm trying to find out what the difference is between a CTI route Point and a CTI route Port is. If anyone can shed some light on this I would appreciate it. ThanksJason
Hi,I am not dedicated voice guy but got task to remove server from Disaster Recovery System Scheduler because it keeps sending alert email as below:Backup process failed. Investigate sftp server settings. Reason : DRF was unable to backup component P...
