Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
What is the signalling between the CUPS server and the CUPS client also whats the signalling between the CUPS server and the CUCM.What signalling port number is it using?
Hi Expert/Masters, I am trying to upgrade unity connection form 8.5 to 9.1 it keep failing.I installed refresh upgrade COP file and regular upgrade process and it keep failing.Please assist me where i am going wrong so i ...
Hi all,our customer receive a notification on her Subscriber. Regenerate the Callmanager the certificate automatically or I have to generate these?CTL-Client is not in use!certmgr@LF101SW0245Certificate expiration Notification: Certif...
We have some VG204s and VG202s at remote sites and it would be useful to know if anything is plugged into the analogue ports in the device. Is there a command I can use on the device to check this out?thanksPaul
Hello all,I have a remote gateway with a single PRI that can receive calls just fine, but has never been able to place one successfully.The error I get is 0x80B2 - Requested facility not subscribedI have had a service call with the telco and after pl...
Team,I have a customer with following requirements. Can BE6000 solution serve this?1. Customer has 36 users total. 2. 10 of the users are sales users. Company wants to record all the calls coming to sales line.3. They want Sales supervisors to monito...
Hello allSorry but I need some clarification of the Premium numbers in Hong Kong so I can block them on our CUCM. I think I have the correct national and free services but getting confused on the latest Premium.......any one comple...
Hello all,I have a problem with the ringback on a sip-trunk to a SP.We have a UCM6.1 with a h323 gateway configured. This h323 gateway is also the CUBE and is connected to the SP. Everything is working only the ringback.Here is the voicegateway confi...
Hello Team,What is the differents between UCM 7825 node and IME 7825 node in BOQ it is an license or server.please check Thnaks & Regards
Hi All - In Vocie Gateway, We have controller, Voice Port and Interface, Can you please help me with the call flow.Once the call reaches the VG it will hit controller / voice-port / interface? Which is layer -1 and layer-2 ? Please clarify the flo...
It works fine without going to Auto Attendant/CUE. But when it goes via AA I have an issue it doesnt display the caller name. But the script works fine without AA.Please can someone help me. This debug below is via AA and where it says descr: Shibly...
I have a 7980 series voip video phone support by Tandberg. My distant end also has the same item. When I do a call internally from phone to phone I get video on both ends. When I try and do a call over the net I get only audio. I have made sure t...
Dear All,I have a problem with the following CDRs. Can someone tell me if the calls are outgoing/incoming, calling party number, called party number and if the 2 cdrs are for the same call (transfered call)? Can you please pinpoint me the field indic...
Hello,We are facing some issues while collecting logs from RTMT. Here is the error I am getting while trying real time logs (Attached is the screen shot)“ Trace not found for service name " Cisco callmanager " and trace typr "sdi". Please check if th...
We have MCS 7835-I2 server installed with CUP8.6(3)However now we decided to install CUP 8.6(4) on the MCS7825-H3 server, my question is how much storage require for the bridge upgrade on the liveMCS 7835-I2 server. Cisco recomendation is 2Bridge sup...
