Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi We have Cisco Callmanager 8 and manly have 7940 phonesHowever for our reception we need a couple of phones that can handle at least 4 incoming lines at once.Does anyone know which Cisco phones can handle 4 or over lines?Thanks
Hi Everybody,We have ucce 8.0 with cucm 8.0.3, Is there any way we can find out for a perticular Agent who disconnected the call ?(Customer or Agent) for a month from CDR and TCD?I heard this can be done using Peripheral key of TCD and CallMgrID and ...
Hello,According to what I saw a few months ago, 6921, 6941, etc. phones would allow to have multiple calls per line so we could have call waiting feature like most of the other Cisco phones.We have several 6921 phones with busy trigger set to 1 and w...
I have set up two CCME systems over the WAN. Only one of them has Unity Express, so thats where all the mailboxes reside for both systems.I want to be able to forward calls from the PSTN for the system that doesnt have CUE to the the system that does...
We have a customer who wants to set up EMCC between two clusters. Each cluster supports 100+ separate geographic locations. In setting this up in the lab and reviewing the documentation, I'm running into what appears to be a very serious limitation...
Mobile Voice Access Using a Hairpinning Configuration PSTN --- GW <-- MGCP --> CUCM <-- H.323 -->*The Unified Communications Manager Versi...
Hi Guys,Having a bit of difficulty to which I hope someone can shed some light on…During my usual day, I will often get requests to rebuild phones for one reason or other to which I delete the phone out of call manager and then rebuild fresh to keeps...
Hi all,need help with auto attendent greetings.i configured auto attendent for my new branch in unity connections 8.6 located at head officeopening greetings playing fine for incoming calls,but after greetings its not transferring calls to reception ...
I am looking in the benefits of integrating unity connection 8.5 with CUCM 8.6. Keep in mind that my current cluster has a sip trunk to a provider for PSTNwhat are the key benefits of doing one over the other.?thanks
Im having a problem with an ISDN circuit that goes from TEI_assigned to Awaiting_Establisment , Im hoping someone can help me.Here is the q921 info:Apr 2 18:11:57.738: ISDN Se0/1/0:23 Q921: L2_EstablishDataLink: sending SABMEApr 2 18:11:57.738: ISD...
Today we use CCM 4.3 and Cisco Attendant Console.We want to upgrade to BE6000. Will the new Attendant console make it possible to get Calendar information from our Microsoft Exchange 2003?(When someone calls we want to see the employees Calendar befo...
Dear allI did migration for unity con 1.x to 9, I reached to license steps in ver 9, my questions are I have 50 users and 35 used I reached to step CUWL professinal count : ? And CUWL standard : ? - How much I have to put in each one When I put 50...
HelloWe have many sites, and we wanna enable active call transfer from VoIP to mobile network in Jabber for IPhone, its possible to this in CUCM for each site?RegardsLeonardo Santana
I have a Valcom SIP Paging device connected via SIP. We need to:be able to page phones inside the office only on Extension 500be able to page on the Valcom SIP pager on Extension 501be able to page on both the phones inside and the Valcom SIP paging ...
I want to check the events such as additions and deletions of phones in CUCM servers (ver 8.6). I tried audit logs through rtmt but but the logs don't tell me much about such details. Am I missing something?Thanks,
