IP Telephony and Phones

I don't know what else to try.I need to migrate an ATA 186 from SCCP to SIP for testing and I'm getting the Upgrade Failed message.Currently running  FirmwareATA030204SCCP090202A.zup                   I have tried to upgrade to any of the following S...

Is anyone aware of a way to drop an active call in order to receive an emergency call?      

First of all, sorry to open this same discussion twice, Unified Communications Applications, but it seems that on this topic there are more people on it.There is an internal application  on XML code to access a Database as a service from the phones, ...

i have follow this ...http://www.cisco.com/en/US/ts/fn/620/fn62949.htmlCisco recommends the use of Firmware release 8.2(2)SR1 or later releases. This release and later versions are free of this defect. Registered users may obtain this release from th...

Need to implement the Monitoring Feature to monitor our Agents on CUCCX ver 7.0(1)SR05ES08_Build080 ASAP. The Monitoring service is Enabled on CUCCX and a VoIP Monitoring Service is assigned. Need to understand what needs to be configured and enabled...

I have a customer with a distributed CME and CUE setup across 3 sites.  Two locations have 2901s and the third has an 1860.  All voice functions to all sites work fine with one exception.  When placing a call from the site with the 1860 to the other ...

Hi everyone.I have a customer who has been use IP communicator as their phone device with CUCM 7.1(5). They complain that after we upgrade their CUCM to 8.6(2a), their IP communicator is stuck on Registering phase when they have another IP communicat...

As a Toll Fraud Prevention measure, a UC520 was configured with the following after-hours call blocking (9 is the prefix used to obtain an outside line);after-hours block pattern 1 9 7-24after-hours day Sun 00:00 23:59after-hours day Mon 00:00 23:59a...

Hi,Is there any way to check the unregistered phones offline details(when it was active last) in cisco call manager?Thanks