IP Telephony and Phones

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I am having an issue with CER.Customer wants to dial  911 not 9.911. For all other calls the need to dial "9". The way it is know you dial "9" and no dial tone . The   Calls are going out but customer wants secondary dial tone after you dial "9"Any I...

miket by Level 7
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  • 3 replies
  • 0 Helpful votes

We have strange issues with our 9971s where the Privacy, DND and Intercom buttons get activated automatically.  What helps sometimes is deleting and re-building the phone.  Anyone else experiencing this and found a resolution?CUCM : 8.6.2.21900-59971...

mdaswani by Level 3
  • 862 Views
  • 2 replies
  • 0 Helpful votes

  We are having a problem with IP addresses being assigned by the call manager even though the DHCP Monitor service is deactivated. We found it by accident when a tech here who inadvertently plugged into the voice vlan that has the voice mail server,...

maryclegg by Level 3
  • 1062 Views
  • 5 replies
  • 0 Helpful votes

Hi All,I have a big upgrade coming up quickly and am reaching out to everyone for some help.  I've been doing some research for a couple of weeks now and still can't put together a good plan.                     This is our current setup:CUCM version...

jafetters by Frequent Visitor
  • 885 Views
  • 4 replies
  • 0 Helpful votes

With Amit Singh Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to ask Cisco expert Amit Singh questions about Licensing Architecture: Cisco Unified Communication Manager (CUCM) Version 9.x. Amit Singh is a ...