Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi TeamI'm attaching the config template of the CME with this request .There is an ATA 187 and CME (having OS 9.0 beta version that supports ATA 187). The phones connected to the ATA 187 are having only the busy tone . Kindly please send me the debug...
I'm trying to add or update a busy lamp field via AXL, but running into two errors in CUCM 8.* the UpdatePhone method provides the option of specifying the BLF with either a destination (blfDest) or directory number ( blfDirn + routePartition).The fo...
Hello everyone! I have just installed a new 3560x on our network to replace an old C3560. We have a UC520 here as well for our IP phone system (which I am totally new to). Ok, I have setup the new switch with the same config as the old switch with...
Hi,Has anyone tried to use a wireless 9971 phone and SIP recording to Zoom/etc? I have a wired 9971 recording fine with Zoom but a wireless 9971 does not record with same phone settings. If I disable wireless on 9971 and plug it in it records fine. ...
Hello guys! What files do I need to download to perform the upgrade from CUCM 8.0(2) to CUCM 8.5 and same for Unity Connection? Both are running on MCS 7825 servers. Also, im trying to find the documentation for the procedure but what Im getting ...
Hi,Two months ago, we have opened a TAC case regarding IPMA speedials issue. The bug was CSCti83183 The recommendation was to upgrade to 8.6.2.We have done the upgrade and now we have more issues with IPMA Console :- If the speeddials number starts w...
I'm going crazy with changing the display language. I've tried to use some distinct xml file versions (https://supportforums.cisco.com/docs/DOC-11463)in Dictionary Server script i use the admin sample serv=tftp://[my_server]/;d0=es-ES;x0=[xml_file]; ...
I want to configure 7962G VPN for connecting it from external network. Can anyone tell me how to configure VPN on 7962G without using Anyconnect?
Dear All,Greetings!!We have call manager 4.1 and MGCP voice gateways. we can receive the incoming calls from PSTN and unable to make out going calls.We checked the Dial Number Analyzer(DNA) to investigate if external outbound calls are hitting the Ro...
I have a customer with a CME is Caracas Venezuela. The time zone there is 30 minutes ahead of the US, which is Zone 12 in Telephony-Service. Please let me know how to offset the time displayed on the phone by 30 minutes.
Hi all,Please help me on below error<CiscoIPPhoneError Number="6" /> means ? and also let me know the troubleshooting stepsThanks in advanceKarthik
Im getting this error when I try to delete an extension or user.Has anybody seen this?
I`m trying to use CUOM reports to make a inventory of all my workin phones.I need to know the switch address and port but these informations are displayed as N/A.What a need to do to have all these informations in report. I have CDP enabled in the en...
Hhello, I'm wanting to increase the memory of a mcs 7816-I3, but purchase a kingston memory and does not turn on.I'm must use only the IBM memories to work? Do you have any model of memory to suggest?Sorry my englishThanks
Hello.I have a DID/DOD connected to 3945 SIP(CUBE) and CUCM 8.0.When I make a call from PSTN(Cell Phone) to our CUCM over SIP.I don't hear any ringback, but the call is routed correctly and the call works fine once the called-party answers.When I del...
