Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi,I just want to ask what is the difference between B-ACD and AA and IVR? I'm just confuse and I'm thinking that B-ACD just the same with AA? How about IVR? How is IVR different with B-ACD and AA? And is B-ACD can only be used in CME?Thanks!
Hi,We have one requirement to forward the call to Number in particular time.So, i just wanted to know can we have an option available in call manager to forward the call in particular time.Its urgent,need your help.Plz
I have a Call Manger (v 7.15) using PRI trunks and the MGCP protocol running on my voice gateways. I have four Call Manager servers. Two of the Call Managers are at my primary site and the the other two are located at my secondary site. All of the Ca...
Hi , We are facing an issue where for :System version: 7.1.3.32900-4When we make calls and for those who do not have a voice mail configured the call keeps on going until it reaches its default value, i had set the No Answer Ring Duration (seconds) :...
Hi,I have CUCM 8.5....I am unable to do conference & meet-me conference for more than 4 parties...Any idea?
Hi all,Hi have a CUCM cluster with version 6.1.2 with a ICT trunk to a CUCM 8.62a, i'm not able to place call betwen the two cluster, i have signalling but when i try to anwser the call is disconnected. After seeing the traces we found that CUCM 6.1....
Hi:This is just some basic questions:I have installed a call manager (6.0) cluster of one Publisher(CCM61) and one Subscriber(CCM62) ,and synchronize data between them.I have configured a trunk between them and created a new Cisco Unified Communicati...
hi all,how to register the cisco ata 187 with cisco cme 2921i am running cme version of 8.8thankscyril
Hi,We have two Cisco Call Manager(Publisher & Subscriber). All the phones associated with subscriber are working fine no problems. Some of the phones that are associated to Publisher they are not registering with it. I don't know what is wrong with t...
Hi All,I am getting Error: java.lang.NullPointerException error in unity connection while deleting any user from it.I have updated java on my system also but issue is still same. Any solution ???Thanks in advance.
Dear All, we have CUCM System version: 6.1.2.1000-13 running on MCS7825I3-K9-CMB2 and we are planning to upgrade it to 8.6 , do i need to change my hardware or not ?please advise.
Hi I am integrating 2 Tandberg EX90 as SIP with CUCM 8.5. The integration is working and i can make calls between the two systems.However, i cannot go beyond 512 Kbps as a call rate knowing that in CUCM region the max video call rate is set to 3840.I...
I've been using the BAT tool to update the Soft Key Templates (SKT)as we are excited to use the new DND features of 6.12 however I cant seem to find a way to update our Device Profiles with the BAT utility. If anyone could point me in the right direc...
Hi all,My customer has intention to add another E1 line to existing CME 8.6. How do I configure to have outbound calls on both lines? Please advise and assist.Best regards,Lawrence Chew
Hi,I can not understand where is problemi've CME and SIP-trunk to SP. Incoming calls from SP don't received by ip-phone registered on CME.Here config-voice service voip allow-connections h323 to h323 allow-connections h323 to sip allow-connections si...
