Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi,Does anyone have a document describing sizing guidelines for simultaneous CUBE sessions and TDM DS0s?Lets say I need 300 CUBE sessions and 120 DS0s. 2921 supports 400 CUBE sessions and 240 DSOs but will it support both numbers simultaneously? Or s...
We have a 7965 phone with 2 sidecars, all of a sudden today the text labels for the lines have gone missing. The indicator light still lights up showing the line as in use and you can use the buttons if you know what number is assigned to it. However...
Hi All,I have a customer with a requirement of playing an after hours audio message on their CME system and then diverting the call to an extension.I take it it can be done using the CME B-ACD and Tcl Call-Handling Applications .... Please could some...
We have a distribution list setup for one of our departments so a group of users can have access to one mailbox.The mailbox works fine and customers can leave messages but when staff go to listen to the messages they always here the long personal gre...
I am installing a UC560 and need to add a door phone to system to ring at reception. The door hardware needs extension as hotline, so going off hook will cause it automatically dialing extension 221, so reception can press a number to activate door o...
Hi,Currently we are running CUCM 7.1.5 and would like to upgrade software version 8.5. We have activated UCSS-UCM for 500 users and mapped to ESW contract ID, My query is that when we order the CUCM 8.5 upgrade through PUT can we choose a e-deliver...
Hi All.I'm trying to find out how to integrate the Global Address List from MS Outlook to UC520 and UC540. Couldn't find much how to do that.For example, I want to open MS Outlook address book on a PC, press the phone number to ring out and the syst...
I have a customer who has a phone wiht direct line, when someone call him on his direct line its ring two rings then stop then ring again.What do you think the problem is?regards,Waref
HI,I have CME 8.0.some cisco 7942 shows correct time and some shows incorrect time.Below is config and debug tftp events for that phone Sep 14 14:56:17.093: TFTP: Server request for port 49152, socket_id 0x15AEB0C0 for process 14Sep 14 14:56:17.093: ...
Dear All, I have Cisco 2811 router as Voice gateway , it contains E1 that used for incoming calls only , sometimes we face a problem that some calls connected but there is no rtp (voice ) between the caller and the called DID , I checked the config...
Client is upgrading from 8.0.3 on MCS to 8.5 on UCS. I know that I must disable EM when upgrading but does the DRS backup retain their current logged in phone or will they have to login again?Thanks!
Hello allWe have a CUCM 7.1(5) and an Avaya G3, the Avaya is going to be replaced soon and all of its stations will be migrated over to the CUCM, we are trying to detemine what to use for all of the analog lines (93 to be exact). We considered the VG...
Hello, I'm having a weird issue with two 2911 routers in a circular route group. Immeadiatly after a change has been made the distribution alogorithm hits the first router and then hits the router gateway, it then prefers the first router until the...
Hi,I need to block conference betweeen 2 IP Phones and a PSTN call. Both the IP Phones are in 1 Geolocation.My scenario is A - IP PhoneB- IP Phone C- Mobile/LandlineIf 'A' calls 'C' and want to take 'B' into Conference, then it should be blocked. R...
Anyone know anything about CPA Feature in IOS on 3900/15.1-3T and PVDM3.I do a;voice service voip cpaHowever the 3900/15.1T doesn’t seem to support this feature. How come?http://www.cisco.com/en/US/partner/tech/tk652/tk701/technologies_tech_note09...
