IP Telephony and Phones

Hello We use the BIB (Built in Bridge) and Redbox call recorders to record calls and recently we have deployed EMCC between our 2 CUCM Clusters. As the guest phone doesn't exist on the cucm is there any way i can configure/get the calls recorded? CUC...

I have a group of three 8851 phones that the hold and transfer softkeys are not appearing. The phones with this issue are all in the same building, and they have the same softkey template as 24 other phones do that do not have the same issue.This iss...

Hi Team, I am trying to find out how many phones in cucm got 802.1x enabled because under enterprise parameter it is enabled by user selection.I did download the phone export but could not find 802.1x to see if it is enabled or not. Please advise if ...

Hallo,I have a Catalyst 1300 that I want to use as an access switch for some telephones and APs. I have followed the config guide but the telephone is not getting an IP address from our DHCP server. The voice vlan has been set and the interface confi...

Hello, looking for some guidance on a strange issue. We have a standard CUCM setup with a T1 line out to our telco provider, which is setup for North American calling only. We have an assigned toll free number from the telco, however when we make out...

We have Unity version: 11.5.1.23900-30. A customer reports a repeated notification email is sent after listening to message. There is a possibility the email address could be also set as a notification device on another mailbox. Is there a way to sea...

Hi All,As we are experiencing poor audico quality when we use g729 / G711 , we decided to priotize opus over al other codecs.Consider the below configs and suggest me the changes the need to be made.1) We have "Low lossy Audio code preference list " ...

i had collected SDL traces and when am analysing the same via translatrx am getting message "no known message found in the file." i had unzip the files too and in format txt.gz as all sdl files. i have attached the snip image of message.please help m...

When a Cisco IP phone is replaced under warranty, does the replacement phone receive the same warranty coverage as the original phone, meaning will it will have the same duration and terms as the remaining warranty period on the original device? Or, ...

Hi over there...How can I restrict calls to the 'CEO' except for his deputy and secretary? Any incoming call to the CEO should be forwarded to the secretary.I've already done the first part! But how can I make the call be forwarded to the secretary?

Hi everybody, as far as I can see the new phones do not support ip phone services any more. Running on PhoneOS 3.0.1, I can associate services to a phone but they are not selectable. Is there any other kind of API or Apps that can be used on the new ...