IP Telephony and Phones

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Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...

call forwarding.png
Translator by Community Manager
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I have a UC520 system that is using a SIP trunk. There is an ISDN for local break out. Everything works fine except for calls that come in via the SIP trunk which then get forwarded back out of the SIP trunk. The call setup works but when the forw...

Hi,The Call Manager Event logs if silled with the error mentioning the B-channel is down for MGCP gateway, the vendor confirmed that they are not able to find any alarms, I checked the port speed, that seems to be fine, should I run Q931 trace or how...

diwakar.d by Level 1
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Hi,We have a remote site with 4 phones that was using CME but is now on MPLS network and those 4 phones are now registered on CUCM at main site.We have installed a BRI cards on new router with number 555-1234. The 4 phones have an extension of 34XX.W...

I have a customer using CallManager 6.x that needs multiple MOH streams for different departments. Each stream will be updated at least once per month. When using multicast audio files for MOH is it possible to update an audio source file by simply...