Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Have any of you seen the Contrast button disabled on 7945/65 model phones? We are deploying and just noticed the contrast option is greyed out under user preferences and I am not sure why or how to fix this?Thanks in advance,Geoff
Hello,I have a strange issue in a company I support. This user, we will call User 1, can be called by anyone and can listen to his voice messages if someone leaves any.He receive the notification in Outlook, no problem whatsoever, except with User 2....
We have a ISDN fax connected to a BRI port on the 2800 router. The BRI port is configured as layer 1 to 3 emulate network, so it can talk with fax.We have configured ad couple of DP :one (DP #10) to connect to the CUCM server via H323 session, and th...
Hello, I've been trying to find documentation for this, but can't seem to find anything.... How often does Cisco recommend rebooting Unity? We have Unity V5 w/failover using Exchange 2003 as the message store. Any help would be greatly appreciated...
Have anyone any experience when the conference soft button is suddenly not available? It is not the phone template.We have a glitch this morning when 2 phones can not conference calls. It was happening for 3 times and it is resolved after that.Basi...
I have had this issue since install. I have an ATA 186 with IP 192.168.19.12 trying to reach 10.1.1.1 port 2000 it is being blocked by my ASA firewall my entire phone system is at 192.168.19.xxx .It is absolutely spamming my firewall from port 2114 t...
Hello all, I need to know if this is either a software or hardware issue. In our office we have Shared Line Appearance on two phones. This issue is a bit hard to explain so I will try my best bare with me lol.Two Extensions with SLA: 2248(Secondary 2...
I am using an RP of 1[2-9]XX[2-9]XXXXXXI need to block alot of area codes such as Canada, Caribbean and Bermuda andU.S. Pacific Territories.HAs anyone done this before? DId you enetr a new RP for each Area code? Should I just change it and do 9@ wit...
If I put an external long distance number in as an option say dial 1 to get to here in the auto attendant script, will it totally transfer them or will it charge my long distance?
Hello All, Is there anyway to remove the "From" from the display when a phone rings in CUCM 7.1.2? ThanksJason
Hi Folks, got a problem and need ur help.I have the following configuration ar CME and trying to configure B-ACD. Everything is fine, call is routing as expected, but surprisingly can't hear any prompt from Voice Gateway (2811). One point i need to s...
Hi, I need a sample aa script for IP IVR. like "welcome to xyz, if u know ext. dial now or press 0 for operator." option should work. If anyone have pls. send.
I want to set up a voicemail box with an auto attendant script so that when we transfer people to it they get some different prompts and things they can do, we already have an auto attendant set up for one number, can I set one up for this voicemail ...
Hello,DOes anyone have a good link or can post the steps for creating an AUto Attendant in CME 7.0?Thanks in advance. All replies rated
What is the purpose of the Alternate transfer rule? The help files doesnt mention it and cant find anything on Google.I ask because I am trying to a 3 step time of day call routing with a single call handler. The time of day schedules only do on or o...
