IP Telephony and Phones

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Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...

call forwarding.png
Translator by Community Manager
  • 6059 Views
  • 14 replies
  • 0 Helpful votes

Hi,I have HQ and BR1, i need BR1 people to call the HQ but hit the AA not the extension directly.I am using the AA ITS not the B-acd. i can see that i can enable it on the voice-port but in my case i have voip not potsplease adviceGood day

twissam by Level 1
  • 526 Views
  • 7 replies
  • 0 Helpful votes

Hi,i have a request where the following is needed.IP phones/ unity subsrcibers with extension 3xxx want to dial 23xxx and access the mailbox 3xxx with a password.for example: if user with extension 3000 calls 23002, the user should be prompted for th...

twissam by Level 1
  • 326 Views
  • 2 replies
  • 0 Helpful votes

Can someone bail me out with how to backup CCM5.1 using Disaster Recovery menu? I'm trying to backup my VMware CCM using mini-sftp server on my laptop but get message "Update failed : Unable to access SFTP server. Please make sure the login credentia...

richb1971 by Level 4
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  • 1 replies
  • 0 Helpful votes

Hi all. A little frustrated on this one, but Im working on our own CME and Ive noticed while setting up a new user to have voicemail that if I leave a message for about only 1 to 2 seconds (saying "testing testing" and hang up), it doesnt leave the ...

jjoseph01 by Level 3
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  • 1 replies
  • 0 Helpful votes

Hi,I wanted to know that when you upgrade from CCM version 4.1 to 5.1 using DMA 5.1(3) is the corporate directory using Cisco DC directory services also migrated along with it or there is a sepearate procedure to migrate the corporate directory Pls h...

Resolved! Internal dialling

Hi,We have a client using Call Manager 5. There are 2 types of users. First type is admin and they dial 0 to get an outside line. The second type is the residents of the facility who have direct access to the PSTN. Route patterns are configured using...

Hi Team,I am trying to install Cisco Unified Communications Manager 6.0.1 Business Edition and Cisco Unity Connection 2.0 as co-resident applications on the MCS-7825H3 Servers.When I start the installation I get 2 options to select between Unified Co...