Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Our call back feature relies on the agent to press "any digit" to place the call back to the customer. Pending call backs are presented in our queue as calls waiting, by design there is no way for the agent to differentiate a live call that is wai...
Hi,I would like to assign two PSTN numbers to be called from a specific DN.For Example, DN = 112 should only make calls to following numbers only.+256700400100+256700400101 Thanks in Advance,Nooruddin
Dear Community, I have configured three CSS. HQ-EXEC(international,national and internal),HQ-EMP(national and internal),HQ-OPENAREA(internal). HQ-EXEC can call all extensions but cannot receive calls from HQ-EMP and HQ-OPENAREA. HQ-EMP can call HQ-OP...
Hi, I have a fresh install of 10.5 but when attempting self provision im getting error 'This Device Cannot Be Associated to your account, contact your systems administrator' Been using doco, could be missing something in my config.http://www.cisco.c...
Hi,I have a setup like shown below:IPPhone >>CUCM>>(SIP Trunk)>>Voice Gateway(ISR4351)--PSTN(ISDN PRI)Now the CUCM is working in mixed mode and Internal calls are using SRTP. We have only one internal Third-Party CA as a Root CA and there is no Subor...
I have layer 3 routing enabled on a Cisco 3750 switch and I have a Cisco 1921 router connecting to the public Internet. Traffic from clients is first routed to the Cisco 3750 switch, and then out the 1921 router. Where and how would I set DSCP markin...
Hi, I'm trying to integrate a CUCM 11.5 with an LDAP like this: - One forest - Multiple domains connected to the forest (for example, avvid.com and voice.com) - Each domain has UPN suffixes, applied to the users, for example: ...
Hi,I have configured Dlink DP-150S IP PHONE using SIP protocol and all is working fine.Only issue i am having is Randomly IP Phones start sending missed calls (two rings) to each other many times in a day then stops and starts again with another num...
I have a requirement to configure the CUCM to alert administrators in the event of a session records system failure. I am fairly new to CUCM and we are running 8.6.1. I have no idea how to send these records to people or where to go to in CUCM/RTMT/C...
Hi, I am trying to create a CTI app that can answer, hangup, hold retrieve Cisco UCM Calls.I am using javax.telephony.Connection.disconnect()While incoming calls that are answered and can be hung up correctly, calls that are not answered do not get h...
Hii Team We only have the Cisco 8821 handset and want to store a voicemail instead of deleting it to listen to the next voice mail. Is this possible? I can't find any voicemail manual on the internet. Thank you in advance. Best regards,KiLu
Dear all,I am a Technical Engineer. I would like to have knowledge on making Bill of Quantity. would you please advice which cisco tool is best for making BoQ.Is there any tool that if i give the requirement it should give the suitable product. Ple...
Hello, Unity 11.x. How do I set the schedule for the open and closed greeting for a user (Not a Call Handler) Thanks in advance! All replies rated!
Hello all,may anyone advice me, how to change the ringing timeouts for sip phones? I tried with the command timeout ringing under telephony-service but it did not work. I want the IP -phones to ring only 8 or 10 rings. But they ring by default 45 tim...
Hi guys,I need a programmatically way to set an ECCP profile for a specific Directory Number.Can I do this with the AXL APIs? The CUCM version is 12.5. Thank in advance.Best regards.
