IP Telephony and Phones

Hi,The company I work for runs Cisco Call Manager 4.2 and has recently acquired another office which also runs Cisco Call Manager 4.2. A request has been raised for us to provide access to the corporate telephone directories between each site on the ...

helloplease help me in clarifying these points:1. what are the steps to upgrade from 5.0(4) to 5.1 which is CCM latest version?2. CCM 5.0 comes with 2 DVD's (installation Disk and Recovery Disk) my question is when (what cases) to use the Recovery Di...

I'm configuring a new cmgr cluster, 4.2.3. Setting up a few demo phones, noticed something strange. The phone being called has a rollover, or 2nd line configured. 1st line cf/bsy to 2nd. dialing 1st line when its busy, the call waits about 10sec befo...

Hi,we are using Cisco Callmanager (at the moment 4.1(3)) with Asterisk (1.2.4) through SIP-Trunk. Everything works fine. There are several bugs regarding locked MTP-ressources (solved with ES93).Because of the bugs and of centralized call-distributio...

Hi guys,I have been searching the web for the Notes on this service release (sr-b). I can only find details on the major release 4.2.1 but nothing on this patch.I would like to read the notes before running the upgrade to check if there are any relev...

i know it is call split which happens when a call is transferred. that is it is not a part of the final transferred call. i would like to know the database query to know the entire call. i guess there would be two entries for a transferred call. plea...

Hello allThe Real-Time Monitoring Tool from Callmanger is a powerful tool to check manyCallmanager counters. But is it possible to check these counters also withSNMP? I specialy want to monitor how many CTI Lines / CTI devices on aparticular Callmana...

Hi,I am having 3745 Router. I want to terminate 2 PRI on this Router.And also i want to use conferencing.I need to know which NM cards are required to connect 2 PRI's and for Conferencing. And also How many DSP's are required and what type of DSP req...

I want to be able to right click on a contact in outlook and use the Call feature with my Cisco IP phone. I have configured the WebDialer service and it works from the default directory.asp page.What do i need to do on the PC side to make this work??...

Hello,I want to use the changed background image on 7961 as default image. I don?t want that the user have to change it. I?m looking for a parameter which says this is the default image. Because of about 500 phones in different locations its not poss...

I receive the above error when the services button is pressed on 7960 IP phone. I have the services URL defined in the phone profile as http://server name/ccmcip/getservicesmenu.aspThis used to work. Services are defined on the user profile as well...

When ever power on the ip phone getting "invalid application protocol"And no key functionnig .

Is there any way to stop the 2nd line presentation from ringing constantly and have it instead only ring once or twice before muting itself. We're running CCM 4.2.

I'd like to change font size. but I can't find option for change. I don't like default font and its size.If possible change it, Please let me know