Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Is it mandatory to have the Software Support service on the phones registered on a CUCM?and what happens if you do not have Cisco Software Support Service on all device licenses in CUCM?(what rights do you lose)All my License type is of course in com...
I bought the CP-7821-K9 off amazon and i'm unable to configure it with the SIP domain and credentials that RingCentral has provided me. Is this phone capable of using RingCentral? If so how do I configure it? Note: RingCentral lists the 7841 model as...
I have a 7975 phone running load SCCP75.9-4-2SR1-1S. The phone has two 7916 expansion modules attached as per the related documentation. Both expansion modules frequently reset/reload for no apparent reason. When this happens it has no impact on th...
We are running call manager and one of our users moved from one location to another. She will still keep the same DID and extension. The problem is that her phone is still picking up the timezone from her old location. How can I change the timezon...
Hi All Does anyone know where (or if) I can get hold of coloured bezels for the 8800 and 7975 range of phones? Thanks Phil
Hi All, I am unable to bind my one phone line with IP phone extension number. Please advise. I have 2 PSTN Lines, 1 (37776666) which is connected FXO port 0/0/0 and 2 (38885555) which is connected FXO port 0/0/1. I have 4 IP Phones .(1) ext # 111, (...
Hello, I am trying to configure external sql database for file transfer and presistent chat with IM &P 11.5 but every time I get error failed connection although I made the steps shown in the guide and in jaime valencia video please check attached er...
Hi guys,The question is that there is Route Pattern of such look, 9.810!In it Discard Digits - PreDot is usedAt dialing from CIPS 8.6 SCCP 981033XXXXXXXX the call goes to a trunk as 81033XXXXXXXX. - The call goes everything well!And if to call on CIP...
Our site uses 802.1x w/MAC Address Bypass List for port authentication. This has not been a problem for the past 2 years. A couple weeks ago our Network Team lead implemented an auto configuration on the ports with ISE where the device gets plugged...
Hello all, I created a CTI Route point pointing to a Call Handler and which then transfers the calls to a Hunt Pilot and then to a group list. Currently on the Hunt list only two phones are assigned to it one being a 8811 and 7960 both using the mo...
I have been having issue getting 411 to translate to another number. Below is the important parts of the configuration. I see the call but for some reason it is not using the translation. Any assitance on this would be greatly appreciated. Thank...
cucm 11.0 , is there anyway just to change the expansion module language and keep the phone English?
Hi Team, We are facing emergency call issue with below error. Called number is correct, Please advise the issue Jan 9 06:27:59.442: ISDN Se0/1/0:15 Q931: Applying typeplan for sw-type 0x12 is 0x0 0x0, Calling num 043631214Jan 9 06:27:59.442: IS...
Hello, I am facing a problem while Upgrading CUCM 11.5 TO 12 I get this error /usr/local/cm/script/cm-dbl-install l2 postinstall 12.0.1.22900-11 11.5.1.11900-26 /usr/local/cm/ /partb/usr/local/cm/ /common/log/install/capture.txt failed (1)failed to u...
Dear Community: Looking to traces on MRA multi lines phone registration, i don't see second or tertiary lines numbers on the registration process (on the REGISTER message specifically)? Does someone knows how those secondary and tertiary lines ge...
