IP Telephony and Phones

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Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...

call forwarding.png
Translator by Community Manager
  • 6166 Views
  • 14 replies
  • 0 Helpful votes

Hello all,  we have the following issue regarding our linegroup. We have a service number for our customer service and for this we have created a hunt pilot (for example 123) The Hunt Pilot points to a hunt list and the hunt list to a linegroup with ...

Hello. I have two Cisco phones 1 and 2, on my desk and on the same LAN. If phone 1 makes a call to phone 2, DTMF tones are handled properly. If I make a call to phone 1 from the outside (with my mobile phone), DTMF tones are not handled at all. I...

leam2 by Level 1
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Resolved! Factory Reset 8821

Hello, I have a Cisco 8821 that display a strange error that is "MIC not installed", it's broken or I can do something for let it works? Second question: how do I perform a factory reset on this model? Thanks

adelaura by Level 1
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  • 6 replies
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CUCM CUC 11.5   I have a Sip Trunk connection to a Valcom paging unit. I can connect to the valcom unit ok, it answers and waits for me to dial additional digits, to call a specific device, ip speaker. This will work ok calling from an analog input, ...

Hello all!   We have a hunt group with several members. One of the members is requesting a way to be alerted the call is coming in for the hunt group and not their personal extension. I think they would like it to keep the original CNAME and Caller I...