Other Collaboration Subjects

I have ordered 15 Desktop Agents and 5 supervisor Agents...My license shows I have 20 Desktop Agents and 5 supervisor agents. Is this because the supervisor Agents require the desktop agent be installed first so when you purchase a Supervisor deskto...

I need to secure CCMUser with SSL. Is there documentation on this anywhere? I've already secured Unity.

I'm replacing an ICS 7750 by a MCS. And the hastname of the machine needs to be changed as the CM version (3.2.2c to 3.3.3).So i can't backup the database and restore it on the new machine!What i'm looking for is the place where the personal address-...

The corporate directory search page is mostly blank, with two black rectangles in the middle of the screen, but only on one phone. The directory URL for that phone is correct. The phone load is the same as all the other phones. The phone is talking t...

I have install to Call Manager 3.3 (2) with gateway 3725. In this router I have six port FXS for movil call and four E1 for national/internacional call. In call manager I have two plan number (6XXX and 8XXX) and I need that the users with phone 6XXX ...

I am looking to upgrade 2 call manager servers to 4.01. I have received my aprovals from Cisco and my media kit, but when I run the Pre-Upgrade Check tool, I get your server configuration is not supported on the IBM X330 1.26GHz server. The TAC has...

I am having trouble with a 7970 and an IP Communicator. Extensive reading has led me to the following:"Error update locale One or more localization files could not be found in the TFTPPath directory or were not valid. The locale was not changed. Che...

I have two CallManager clusters. One Live and One Lab. Currently the live CallManager cluster uses a 3640 configured as a h.323 gateway. I would like to test the Lab Call Manager cluster using that same 3640 as an MCGP gateway.Is this possible?

Why I cant save recorded file on mapped

Hi,Which equipment do i need to mux 30 PSTN lines using the NM-HDV E1 30 channels.I have - cisco 3660 and NM-HDV 30 channels. - CCM version 3.2I would like to use ISDN signaling.Thanks

Hi,I have a few IP phones in a remote site. A couple of them are cofigured in the device pool with the SRST disable. More accurate, the phones are 7912. After a few reboots the phones become registered with the GW (remember that the device pool has d...

Has anyone seen where (seemingly) random phones intermittently loses their IP addresses? What can cause that to happen?

I am trying to configure my 6608 T1 port as the network side. I have selected the Protocol Side to be Network but after the port registers I check the Device Configuration by clicking on the IP address of the port, and it states it is protocol - use...