Unified Communications Infrastructure

Dear Support, My customer reported to me that there is an issue with CUAC and monitoring.Many CTI Route points have been configured to attach DN forwarded to an alternate number. It is the way my customer is used to proceede. It has been reported tha...

I am using Cisco Unified Communications Manager simultaneously through the CUCM Console (Web Server) and a Cisco 3825 Internal Router. Out of nowhere 2 days ago, every phone we have deployed off of the call manager randomly disconnects. Some will sta...

Putting together a Cisco A-FLEX-3 Named User estimate for a premise CUCM system. Will include a VG400-2FXS/2FXO gateway. What FLEX licenses, if any, are needed to enable the FXO ports and the FXS ports?

I have been trying to bulk add CTI route-points via importing. And it throws me below error. Has anyone come across this and what needs to be done to be fix this? Missing key in referenced table for referential constraint (informix.fk_devicenumplanma...

Hello, everyone :in Cisco Meeting Server (CMS), I need to use the flowing pane placements (you can see them in the attached files). And I hope to find any way to costume layout (pane placement) like in MCU (default, rolling, loudest speaker, .....) w...

I would like to create a cucm query to bring information about the extensions, like directory number, device name, Device Pool, Directory Template 1 and Recording Option/Profile.   tks for help.

Hi Friends, The tomcat certificate on the Primary Cisco unity connection server is going to expire soon. This is the third party signed certificate. The unity cluster has two servers primary and secondary, but the tomcat certificate is about to expir...

Working on a CUCM 12.5 w/ a SIP trunk and a few users who are part of a hunt group.  Normal RDP is working for them, but when a call comes in to the hunt group that gets forwarded to them, they have no way of knowing the call is for the hunt group as...

Hi guys I am kind of stuck here.So I have one user which I try to import to Cisco Unity from CUCM. But it allways fails with the message "Error importing user: Phone Number or URI input is invalid."I allready tried to consult Dr. Google but ultimatel...