Unified Communications Infrastructure

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Hello all,We have UC Manager 7.1(3) running on a publisher and subscriber that is serving as the central voip to five (soon to be six) offices.  At what point does cisco recommend an additional subscriber be added to a cluster for call processing and...

Has anybody tried upgrading to the CUPS 8.0.2 that was released this week? I upgraded to it and had numerous complaints from my users that they could not see other users presence. Most of my clients are running CUPC 7.0.1. I wound up going back to 8....

Hey Netpros...I am running a single Unity 7.01 server in a UM environment. Over the weekend our Windows Admin rebooted the Exchange server. When I come in Monday morning, there was an issue with Unity stating that the message store was offline. I res...

Hi to all.Here is the issue. I have about 40 users currently up and running on a Cisco Unified Comunications Manager 7.1.3 with a Presence Server 7.0.6 and active directory Windows 2008.I have all working 100%, except for one user. This user can´t ge...

I have a user who is working with Unified Personal Communicator version 7.0(2.13496) on Windows Vista. The issue he's currently having is that the program shows him as offline and he is unable to change his status. He can send IM's but when anyone tr...