Unified Communications Infrastructure

Hello,I have come to a situation where I need experience.We noticed that 1 user has been assigned to almost 2000 devices (desk phone) - We can see owner is choose and same user ID assigned to each device. Question: what happens if i choose anonymous ...

I have a deployement i was setting up for a client. In the environment we have provisioned cisco a flex and configured teams as well as exchange hybrid calender connector.The expressway c is running version X12.5.1 and the calender connecter version ...

Hi Guys, I have this version of CUCM  Version: 9.1.2.10000-28 and if I want to access ELM then after login the page is empty, I tried all browsers (chrome, firefox, chrome) but has no luck! Any help for that please

I have performed multiple CUCM upgrades on different clusters in the past, but now I am getting questioned on our latest corporate update.  I performed the upgrade over a weekend in February without issues, but our audit department has now come back ...

Call flow: Webex room device -> exp-c -> exp-e ->internetRouteList contains -> RG -> exp-c A, exp B-c and exp-c C (top down)Even though exp-c A is registered in call manager, outgoing B2B call goes via exp-c B RTMT logs are as below Call sent to exp ...

Hi everyone,i have a question for you.We need to migrate phones (models 6921, 7821, 7942 and 7975) between two clusters by avoiding phone manual reset.The source cluster (version 10.5.2.12900-14) is in mixed-mode and destination cluster (version 12.0...

Hi,I have Prime Collaboration Assurance version 12.1.All IP Phones and servers are managed by PCA.PCA shows part of the IP Phones in state of unregistered while the IP Phones are registered to CUCM server. Any suggest?

Hello all, I have a Cisco VG350 which has one of its FXO ports connecting to another PABX which is configured as a hotline (ie. has no digit matching/route pattern in it's config, it just looks for a loop on the line then routes the call). The intial...

Hi - We have CUCM System version: 12.5.1.12900-115 with Unity Connection.  We have a few users that have reported that they have received voice mails with no indication and do not know they are there until a new voice mail is received, sometimes days...

Hello All, I need some clarification on the high CPU utilization issue we have with one of our client CUCM sub server during the DRS CPU goes up to 85% and it generates high CPU  alarms. This is only happening on one specific node in CUCM cluster of ...

I am running IM&P with 2 nodes in Active Passive HA.  Users are only assigned to the active node and the passive node is used during maintenance and if there were to be a failure with the Active node.We have had persistent chat configured for several...

Hello, we have a CUCM with a scheduled backup that worked for some month and then it stopped to do succesully backups. Backup History ---> TAR file not createdCurrent status ---> No backup status available I tried to restart DRF services, restart the...

Dears, I have cucm 12.0 and two devices registered automatically to enhanced plus license but i dont purchase any enhanced plus licensethis problem caused to stop any edit or add new device or any thing on cucm is their any solution instead of repurc...