Unified Communications Infrastructure

Users are reporting callers cannot reach them from certain phones from the PSTN. They dial Unity enter a known valid extension and still get "Sorry, I don't recognize that extension". Dialed from a different cell phone all is okay. The problem has be...

Can you tell accomplish the task below? I'm getting JTAPI Loging Failed Error while determining CCM version -1 CUCM is 4.2(3) CUE is 2.3(2) Another forum user explained this would solve my issue? http://<callmanager>/CCMPluginsServer/CiscoJTAPIClient...

After going through the installation process without any problems I have hit a stopping point. When I attempt to use the message store config wizard, I select the proper accounts to install with and then change to the Unity Admin acct that I created,...

Unity 403 UM with external E2K storageEvent Type: ErrorEvent Source: CiscoUnity_AvRdbSvrEvent Category: Startup Event ID: 21000Date: 5/4/2004Time: 10:56:30 AMUser: N/AComputer: TestDescription:Failed connecting to underlying database using: provid...

Hi all,I have a license question if upgrading the Unity from 4.0(4) to 4.0(5) to fix bug such as "Windows 2003 SP 1 Causes Cisco Unity 4.0(4) and 4.0(5) to Lose Communication with Exchange 2003". Could anyone give me advice on it? Thanks very much

Hi,In a nutshell I have managed to edit the default administrator template in Unity whilst I was trying to create a new template.This has resulted in me being locked out of many of the administrative functions I need.Does anyone know how/if I can rei...

Hi. Currently customer have VMO 4.2(1) deployed and was working fine. Suddenly some users are not able to access the VIEWMAIL features from the Microsoft Outlook and also when opening the wav file WMP is invoked instead of the Viewmail Plugin. Before...

I'm trying to setup email notifications when a user gets a voice mail but it does not work. How many IMAP licenses does Unity connections have by default or they are optional purchase.Armando

Unified messaging with exchange 2003. Now we are working on VPIM interationn with another vendor called callxpress.Unity smtp domain is a.comcallxpress smtp domain is b.comWe were able to send message from unity to callxpress long time ago in the te...

Can anyone verify that we do support sending a message with future delivery using Unity UM in a Lotus Domino environment?I?ve seen conflicting info...newsgroups said notes can?t do it, but the data sheet says it is a supported feature.Need some assis...

I have a user that would like when the caller gets her voicemail, they have the option to zero out and it would transfer them to her cell phone

I set up Unity in my lab using VMWare, and at first, when dialing voicemail, I could hear the normal prompts just fine. After a while, I would dial voicemail, and would only get silence. This happens when leaving or retrieving a voicemail. No soun...

Hi,I just upgraded my MPE 1.1 server running a demo license of 6Voice & 6Web ports to MPE 1.2. Now the system is telling me that I have no web licenses.Can anyone help me?ThanksFrank