Unified Communications Infrastructure

Hi,Unity Unified messaging system 4.0(4) with AD/Exchange 2000 off box.If I want to uninstall unity and rebuild unity on a different box, I firstly will use the uninstall tool to uninstall unity. But I am not sure how I can check the uninstall is suc...

Running Unity 4.0(4)SR1. DC is a seperate box running Windows 2000. Exchange 5.5 was on a seperate box running Windows 2000. All servers are up-to-date with service packs and fixes. Customer installed Exchange 2003 on a seperate server running Window...

I have customer that has been using three interview handlers for a long time. In the last few weeks, one of the interview handlers started recording the interview prompts along with the callers answers into the recorded message. The customer now ha...

This has only poped up when I try to add 1 specefic user. Any Ideas?

I have one user (as of now) that gets a new message in the Mailbox, the little message light lights up and they get an indication in their in-box showing the message. They then go and check the message, Unity says there is one new message, they press...

We have a couple servers running Unity that for maintenance reasons had Windows 2003 installed from the start.The Unity install was smooth, and per instructions, we did not use Terminal Services.After the install was complete we started to manage the...

Failed to set message waiting lamp for David Lim,ext 1449, reason: Load from Doh failed. Turn on Doh diagnostics to troubleshoot.We keep getting this message for all the users in the event view, but the MWI actually is working. What could be the cau...

I have a requirement to play G729 Unity messages in an application other than viewmail. We have a Magic Help Desk system that will include an attachment with a help desk ticket. Since the attachement is a voicemail using the G729 codec, the message c...

Can anyone tell me what the limit of users 'should' be for ON-BOX Exchange with Unity? i.e. what point should we move it OFF-BOX?

I am receiving the following error on both Primary and Failover Unity Servers in the app log every few minutes: http://www.ciscounitysupport.com/find.php?EvtSrc=CiscoUnity_DSAD&EvtCat=Warning%20&EvtID=1096&CoName=Cisco%20Systems,%20Inc.&ProdName=Cisc...

Unity UM 4.0.4. Is there a way to personalized the caller system transfer greeting (enter the number you wish to transfer to)? Thanks in advance.

All,We had, up until recently, a Unity 3.1 and CM 3.1 system integrated. The CM version was bumped to 4 last weekend. Since then, the following behavior has been noticed:When a caller calls in from the outside, they get the automated attendant. If...