Unified Communications Infrastructure

Hi everyone.I have to connect three PRI lines between Digital PBX and CUBE, so I have to configure the serial ports as Service Provider. I check in Cisco and I found this post talking about it.https://supportforums.cisco.com/t5/collaboration-voice-an...

Hi,Please could anyone tell me if CUCM 9.1.2.10000-28 runs on VMWARE 6.0u2 ?Thanks.

Hi, I have searched a particular device (IP phone MAC) in CUCM (ver-10.5.2.13043-3) and press the "Remove All Associated" button to remove the device from the lines/directory numbers (because the user has multiple lines. see the image attached). THIS...

Hello. My company uses cisco 7811 and 7821, with CUCM 11.5.  So i have a case, when i try to call my other company (sister company) that uses PABX as their gateway, it works flawlessly. When they try to call my company and look for user  "a", the cal...

Hello,Does anyone know where I can look up definitions for "available fields" in CUIC ?I have a few that I'm not sure of. IE: RedirectCalls, RedirectCallsTime,  AHoldT,

Hi   Ok so I know v12 uses smart licences and I am waiting for the smart account to be activated.   My question is, if we are on 10.5 or 11, would we need to buy upgrade licences for 12 if we had all our licences on SWSS? How to we migrate licences f...

Dears,Could i configure on ISR4321 IVR or Auto Attendant without CUE only on it's IOS?

I have a Jabber that is registering via Expressway to CUCM. It is calling a Internal and PSTN phone.   Can someone share some knowledge on: 1. SIP signalling messages and Direction between Jabber and Internal /PSTN phone. 2. RTP flow between Jabber a...

Hi,   We are planning to upgrade our UC environment including CUCM, CUC and UCCX. i have following question regarding UCCX upgrade. Can someone please help b answering these question. Thank you in advanced.   current version:  8.5.1.11004-25. as we c...

I'm building a custom report and I'd like to present current data from sp_ccdr, either by calling it directly or creating a query that pulls the same data. Is there someplace (I'm new to the UCCX system) that tells me what parameters can be passed in...