VOICE SYSTEM: Cisco Systems Small Business Pro UC560-FXO-K9 V01PHONES: Cisco CP-7975G IP Phone Gig Ethernet, Color and 8 Lines FIREWALL: Juniper SRX650-BASE-SRE6-645APSWITCH: JUNIPER 650 VLAN POE of 24 PortsSIP PROVIDER: VOIP Innovations. My Cisco ...
Hi, I'm trying to register a Ascom device in a CUCM 9.1.2. I upload a Ascom cop in order to CUCM recognize the Device type. After that, I reset TFTP server and also CUCM. In the device list appear, but the CUCM reject the registration saying Device ...
Hi Everyone I have a location in NYC that is complaining of calls just dropping during the conversation. This has been happening for a few weeks and I wanted to get to the bottom of this. I opened up a TAC case and from the traces the engineer told m...
I am working on creating some service templates, and want to utilize Keywords for line description and device description. We are running 12.4 and I am following the documentation and there is a section where it says you can edit the keyword list. D...
hey. I have two unity connection servers.(11.5 and 7.1 version) I want to transfer users greetings and voicemails from 7.1 to 11.5. Is it possible?
Hi All,I am working on migrating our gateways from ISDN to SIP using SIP trunks from Virgin media. I have all working well apart from an issue with MOH on inbound calls causing the call to drop.Call fllow as follows..IP Phone > CUCM > SIP > CUBE > SI...
The unity call handler unable to transfer the calls to third party SIP phone registered with CUCM. The third party SIP phone is playing the IVR for speech assistance managed by Nuance. When I call the third party phone directly it is working fine. Bu...
I am looking to specify a move from Gen 1 VCS-C & E to BE6K for one of our customers.The customer has 5 room based end-points (MX200, MX300, E20 & QSC20) with licenses for up to 5 concurrent external calls and 10 internal calls.From the Cisco VCS to ...
Can We set privilege user for search and play mediasense web application? So, some user only can play audio recording for specific extension. Because, the default is user can Play All audio recording. Thanks.
Is it possible to copy User Roles, so I can quickly create new ones from known-working ones? I'm using ver 11.6
Recently I added French language pack in my Unity Connection cluster. Ever since then, voicemail language defaults to French rather than English. For example, if I call an extension that does not have a voicemail box, the call gets forwarded to Unity...
Hi,I want to send partition name via a sip trunk from CUCM to another sip server. Is there any way to realize this scenario? Does sip normalization script provide this feature?Basic flow : GW - > CUCM - > Sip ServerThanks & Regards
Hello all, We just changed the security password of our cucm-pub 10.5.2 and it stuck on (please wait) for like an hour now, we dont even know if it succeeded or not. we did this because we are installing a subscriber which kept failing probably be...
HI,Prime Collaboration is new to me. I have recently installed it on a UCS 220 server and added CUCM 9.1 to device setup. However, I do not know how to create the batch upload file. I have used Order Type User ID Firstname ...
I am looking to configure a phone in CUCM so that the user would NOT get a dial-tone when picking up the handset and would have to choose line 1. This is in a public area of a cognitive care unit of a hospital to make it harder for confused patients...
