Unified Communications Infrastructure

I have integrated two CUCM clusters with Cisco Unity Connection system. For second system, If I have enduser DN configured with voicemail but voicemail box is not configured in CUC, Call gets disconnected after ring no answer. Enduser with voicemail ...

All, We are migrating from CUCM 8.5 --> 10.5. As we have a mixture of phones on both systems, we cannot change DHCP option 150 to point to 10.5 without causing outages to the phones that should still be registered on 8.5. Thus, we are using the "Alte...

Informacast Basic Live Paging does not work for 99XX IP Phones with Arabic Locale. If I change the Locale to English everything working good.Why is it doesn't work for Arabic ? We have 8945 IP Phones Works fine both with Arabic/English Locale. Versio...

Dear All,  From the ordering guide of Cisco Business Edition 6000; Cisco UCS C220 rack server, available in medium (BE6000M) or high-density (BE6000H) configurations that support up to four or eight collaboration applications and a provisioning appli...

Is anyone aware of a way to report on logins into the web inbox?  I didn't see anything in CUDD or in the Unity reports. We're trying to determine use on this application. Thanks in advance!

Hi,   I wanted to know the limitation of CTI Route Point and DN's assigned to cti route point. We are using Cisco Unified CM Administration 10.5 and we are facing some issues regarding CTI route point. We have configure CTI route point named as 18600...

HiOur client unity connection server (version 8.0.3) cluster  has two servers such as primary/secondary as attached.Based on my readings I know Unity Connection server cluster normally of types active/standby and active/ active,  It looks there may b...

Hello! Please, help. I want use Cisco Jabber WEB API (CAXL JS), but when i go in browser to urls like http://myserver:7335/httpbinding (we have to urls, pub and sub) then i get errors in web pages: ERR_CONNECTION_TIMED_OUT and ERR_CONNECTION_ABORTED....

Hi, we have FTP set up to transfer CDR files from cucm app server to a billing server. Then CDR files from billing server is loaded to a database, this load process runs every 5 minutes. When files are being FTPed from cucm server to billing server, ...

What does Inbound ACD, Transfer-in mean in Unified Intelligence Center? I see it on my reports and am wondering what the definition is and how it differs from Inbound ACD calls (I know, simple question but I can't find the answer!)

It appears that the Cisco 8945 phone cannot be wall mounted.   The datasheet has no mention of the capability or a part number for a mount kit.   The admin guide for the 8941 and 8945 states this under the footstand section.  http://www.cisco.com/en/...