Unified Communications Infrastructure

Hi, We have a client currently running a BE6k with cucm and unity connection ver 9.1.x on a cisco ucs m3 server We would like to add a second BE6k with cucm and unity for redundancy for both cucm and unity.  I understand I will need to upgrade exist...

CUCM/IMP all are 11.0.0 Jabber 11.0.0 can not login. it shows 'Cannot communicate with the server'.when I try corrent password, it shows 'Cannot communicate with the server.'When I try worng password, it shows 'Your username or password is not corre...

I have CUCM 9.1.1.20000-5 Pub and Sub, Unity Connections, and Informacast Paging server all on an old Cisco UCS C-200 M2. I currently do not have support on the server or the Cisco software. The servers are all virtualized on ESXi 4.1.0 and are runni...

I've been reading through the following document Cisco Hosted Collaboration Solution, Release 10.6(1) License Management and I'm having trouble with a broken link. In the section for Cisco HCS Basic License Bundle, it states: "The Cisco HCS Basic li...

Hi, Is there any way that an API user can be created to access the call recordings of specific set of users. In the current scenario the mediasense API user can select and hear all the calls that are recorded in the mediasense. I want to give access ...

Does anyone know if ES89 is available, just not public?Trying to setup Digital Networking or Unity to Unity Connection Interchange and understand that for Unity 5 you need ES89.http://www.cisco.com/en/US/partner/docs/voice_ip_comm/unity/compatibility...

Im currently running UCCX 10.5.1 with CAD and want to upgrade to 11.5x.I have a couple of workflows that take an incoming call queue variable and if it meets a certain criteria will run .vbs scrip to created a windows screen pop to tell an agent to g...

Hi to everyone All of the sudden users are not receiving messages in their outlook inbox, we have setup Unity to send any received messages to the users inbox but for some reason it stopped working, I have checked services and all are Ok and running...

In CUE when i create the script of the screenshot (In the gateway cue 8.6.10), at the end of the enterprise prompt we hear "Are you Still There?", I tried creating a new script but i can't eliminate that message. I don have CUCE editor, this is my on...