Unified Communications Infrastructure

Resolved! GDM MWI in Unity Express

Hi, I have a user that has a personal mail and is also member of a GDM. The user receives the MWI for the personal mail, but not for MWI, although you can press option 9 and listen and delete the voice mail from the GDM Any idea? CME 10.5 with CUE...

Resolved! Outgoing Translation Pattern for Dial-Peer

Hi I wanted to know can someone tell me how would I create an outgoing translation pattern for a SIP dial-peer. We just moved one of our sites to SIP yesterday and my manager wants to know how can I create a sip dial-peer with a destination pattern t...

CUCMBE 6000 Clustering over WAN

Hi Guys,Appreciate if someone can help!!Can we cluster two BE 6000 nodes running CUCM, Presence & Unity Connection across two sites over WAN for enhanced resilience. The SRND suggests, only CUCM may be clustered over WAN, remaining co-residing apps m...

CUCM 8.6/CUC 8.6

Good Morning, I am trying to find info on updating certificates on CUCM and CUC. Currently we are using self signed certificates however would like to use third party certificates from a external CA. This is DoD environment so request would need to ...

Resolved! The request to log into the Cisco Unified CCX application server timed out.

Hello Cisco Community! We are currently having issue regarding CAD. Multiple agents receive a timed out error when they log into CAD. The scenario is like this: 1. Agent tried to login and receive an error message: "The request to log into the Cis...

CUCM cluster version 9.1.2.13900-10 DNS

Good morning all, I have client with CUCM cluster version 9.1.2.13900-10 (Publisher + 8 Subscriber), Presence version 9.1.1.30000-3 and need to configure DNS servers IP and Domain. I need to know: - Which it is the impact of this configuration. - If...

PCD

Is PCD loaded on a new BE6K servers? I don't see it in the Bill Of Materials??

CUACS 10.6 and PC Windows 10

We are getting ready to roll out Windows 10 on our desktops. We are using CUACS 10.6. I am not able to find anything on Cisco concerning windows 10 for CUACS 10.6. Is CUACS 10.6 compatible with Windows 10 for desktop? Your help is greatly appre...

Cisco Unity Connection Call Handler

I am trying to add an option in the Unity Conn call handler to dial by extension. Currently, only option that I see are dial by name. Right now callers hear press 0 to reach operator and 1 to dial the person by name. I want to add option 2 to enable ...

UCCX ring back tone problem

Hi all,Have a good day,i just have a problem in ring back tone when i call UCCX CTI extension (which redirect call to MOH ) from mobile.while there is ring back tone when i call MOH group from mobile Thanks,

Integrate IM & Presence in Web Application

Hi, We are planning to integrate Jabber IM & Presence in our application. Our application is used for our employees & contractors who are available within the company. This application can be accessed in Desktop, Mobile & Tablets where it allows to ...

Resolved! understanding ELM with CUCM cluster 10.5.2

Hello all, I have 2 CUCM server (Published + Subscriber) on 2 different BE6K. With each installed CUCM there is an ELM (Not Standalone). ELM server with CUCM published is active and I can load licenses and all is fine. For the ELM server with sub...