Hi Guys, I want to ask if I licensed my CUAC in one server and later I need to shift CUAC to another server, Do I need to re-license again with new LAC? or I can re-license with the same LAC? Thanks for all, Mohammad Saeed
Hi, First of all i am very new to this,I need to get all information about how to integrate CVP with nuance ASR/TTS system.what are the latest software and hardware and licence needed for this collaboration.also i want to know,we have a BE6000 medium...
Hi guys, during my installtion CUEAC server and reached to SQL wizard after click next gave me "unable to connect to server", how can I solve this issue!? Thanks, Moahammad Saeed
Hi, situation: CUCM version 8.5.1.10000-26 based on 7 server (1 Pub + 6 Sub). We faced a problem with cluster for a wrong installed package and database out of sync, so after some try we deciced to restore the cluster with the last backup. After the...
We are adding speed dials on Cisco 7961 phone but we can not see the ASCII filed in speed dial.Due to this, we are facing issue, only display number but no name on the phone screen .Is there any service to enable ASCII ?
Hi,Just finished installation and configuration of the IM& Presence sever x 2, that is a cluster and grouped with the same Presence Redundancy Group with HA.Look like all functions are working fine on Cisco Jabber client (IM, phone service).But 2 x I...
Hello, We have a customer with a CUCM 10.5.1 that has his own Recording device, but this is an Active Recorder, and we need to do the integration, is there and doc about Active Recording configuration? The only thing they dont use Jtapi they want to ...
I know this feature is available on CER 10.x with the "Do not track phones under this IP subnet" option. I would like to find out how to do the same thing on CER 9.x?
Hi, Does someone has already implemented the permanent chat rooms with CUPS 8.6 version?Because in the last release of Jabber, it is stated that the CUCM version 10 is required. Thanks for your answer. Nicolas
Is there a command which will allow me to "verify" the security password which is used with the backup/restore process without having to actually do the restore?
Can someone provide me a fix on this issue ?In Webex meeting, 'call me' function triggers call only to the Deskphone but not to the softphone. This problem occurs only while connected by VPN.Note: User having a compatible VPN client. The ...
Hello Experts,We are evaluating Cisco MediaSense 10.5 solution for call recording, and sometimes a failed call recording can be visible. with 0-1:0-1:0-1 as call recording legth visible from search and play interface ( see attached screenshot). Accor...
A colleague recently changed the admin password to the CUCM Web application, unfortunately the password that was provided does not seem to be the password that was saved when they were changed as no one can log into the application now. As such I nee...
I've got some "mystery" calls in my UCCX system that I'm hoping someone can help me identify. Here's the scenario: I've been pulling Detailed Call CSQ Agent Reports from the Unified Intelligence Center on a regular basis in order to provide our marke...
Hi,We support many 2811 gateways at customer sites, all handling T.37 fax (almost entirely onramp) and nothing else. Occasionally we see bursts of the following in the logs, showing that incoming fax calls are being rejected due to high CPU:Sep 12 1...
