Unified Communications Infrastructure

Hi Team,We are deploying attendant console with Cisco CUCM 9.x in out network and we have strange issue happening. 75% of Console transfer calls are having Voice quality issue. Normal Transfer calls from IP phone end point to Ip phone endpoint have n...

We have a VCS x7.1(Not VM) and want to upgrade it to VCS x8.5.3 directly.Can we do this without any hardware upgrade?

Hello Folks.I have a quick question about the release of Cisco Unified SIP Proxy 9.0, where can I download it?As far as I know on this version it runs over a VM on ESXi.But I was not able to find the file (image) to download just the OVA on the follo...

Hi AllAnybody knows if is possible run Cisco License Count Utility in a Call Manager 6.01? Or any other tool to migrate dlus from 6.01 to ucl 10.5?Thanks in advance for your help

Hi everyone I have been working with Cisco Prime Collaboration for a year but recently I notice that when I run a Discovery to get the endpoint inventory the CPC get the information about the IP Phone, but if the IP Phone have two directory numbers o...

Hi All, i have configure extension mobility feature in one of our client. call manager version is 10.5. extension mobility feature is working fineuser will be able to login and logout from extension mobility. but after login to EM in device configura...

I was wondering if anyone has successfully removed a domain through the CLI? I have a domain that refuses to be removed in the Web page (claims to be successfully removed but still shows) and want to see if I can remove it another way.  Gareth

Unity Connection AA:When an external Caller calls the main Board number, he/she will be greeted with an initial greeting followed by the prompts to select an option. When the external Caller selects an option, he/she will be transferred to the respec...

Trying to upload a prompt that a client wants to standardize on for their general delivery mailboxes across their organization.  They have CUE 8.6 in their smaller locations for AA and for basic voicemail functionality.  I'm trying to apply the promp...

Hi,Does anyone know what are the bandwidth requirements for Prime Collaboration Assurance and Analytics?How many kbps do I need per device polling?

I have a working setup with VCS-C and VCS-E with all my video endpoints registering to the VCS (running 8.5.1). We have many Jabber clients which are registered to the Cisco UCM. The requirement is to enable these Jabber clients to login from Interne...

Hi,In our environment the customer require to customize greeting when someone dial a non-exist extension number.Does it possible?Our environment is BE6K so the incoming call maybe from internal IP Phone (should be response from CUCM) or from PSTN to ...

Hii'm running cisco mediasense  10.5 since a week i noticed that the recording Media partition atteint 57% (200 G size of partition ) it's to much for a recording solution !!!so how can i know the type and size of recording file and also is there any...