Unified Communications Infrastructure

Dear Experts, I have new project which has been abandon for long and assigned to me recently.I know what is the steps we need to work.1. DRS from current CUCM version2. Install same version of 6.0.1 to new Server3. Backup from step1.4. Upgrade to 8.6...

Is it possible to do the migration from 7.1.5 to 10.5.1.10000-7 which we are doing for jump upgrade from 7.1.5 to 9.1.2. The reason why I preferred because this jump upgrade we can achieve in isolated network.In that case can anybody please help to g...

HelloI'm new on cisco world and since i've to create a lab with a 2811, 5+ phones and analog and isdn lines, need a little help to found right product number to order to my seller. Could you help me?i need:- cisco 2811 voice gateway router- cucm expr...

Good Morning All, I am getting these two errors and I am trying to figure what is the issue.  Seeing if someone has ran into this issue.

Hello,Users are unable to dial an extension during the Main greeting call handler ( if you know your extension, you can dial it at any time..) in unity connection that does not have a voice mail box associated it. Users would like to dial dn's that e...

I'm trying to install/configure auto attendant on a BE6K but can't find any information on the subject Anyone can share link to documentation or pointers on how to do it Business edition 60002901 gateway with E1H323 gateway Able to get outside calls,...

I need to implement a simple ACD on my site.I've a callmanager 8.0,  a voice-gateway 8.0 and a cisco unity express module (installed on voice-gateway)  release 8.0 I need to create this  flow: The external call arrives on voice-gw, where it is send t...

When utilizing the local route group for a device pool, when a change is made for that device pool, does a reset of the devices have to occur for the changes to go into affect?  The reason I ask is if you are simply making the change to the Route Lis...

Have to configure the dial-plan in CME version 10 Is ther any kind of timer setting as in Call Manager to wait for all the digits and to route the call properly If user dial 0 to reception if user dial 024 to internal extension if user dial 0243...

Hi everybody, I need to change the hostname/ipaddress field for our webex server in the setting Application>Cisco Jabber>"Conferencing Server Configuration".  We are using CUPS 8.6 and CUCM 8.6.   My questions is what affect this change will have on ...

I am using CUCM MCS 7845 servers 1. Publisher2 TFTP3 Subscriber4 Bckup Subscriber I Have an issue. When i tries to register new IP phone On the display of VOIP it always show Registering . In CUCM It registers automatically to Publisher server and Ge...

Is there a way to disable enabling of Alternate Transfer function on user's phone options menu (TUI)?   Either at user level or Class Of Service or some other level? Or just by using restriction tables so transfers aren't allowed to patterns we don't...

Hey guys, I got a issue that I am currently investigating and just looking for a brain dump on top of what I am already looking into.  Basically I got a site that gets occasional one-way audio at a front desk from external callers.  They solve the pr...