Unified Communications Infrastructure

Hi.We r experiencing secured phones registration reject with CUCM9.1.Has anyone experiencing it too?I have tried deleting the CTL, factory reset, CTL & TFTP services reset.i'm nor sure if it is related to CUCM version 9 or something i'm missing...app...

Hi,  I'm looking for clarification on the correct way to design the ports and port groups with Unity CxN 9.1 when SCCP integrated to UCM 9.1.   My peticular design is pretty simple - 2 UCM servers (Pub & Sub) and a Unity CxN cluster all in the same d...

Folks, Is there any word on the fate of the 7975 and the 7915/16 complement side car devices?There is no EOL but are there any road map items for referral?Thanks,Robert

Does anyone know the criteria Unity Connection uses to create the Unused Voice Mail Accounts report run from Unity Connection Servicability? Thanks.

In Cisco Emergency Responder, when filling out the ALI Info, the sample Validate File only comes with certain fields.  How do I fill in the rest of the field for the Tag file?It seems to only have these fieldsTag,PrefixDirectional,StreetName,StreetSu...

We have CUCM 8.6 ,We add the AVAYA 1230 and Nortel 2004 IP phones to CUCM as third party SIP phones ,When login from the Avaya 1230 Ip phone we are getting error "Failed to login to server ,Error 404" .User id used is the ID we have associated with A...

I have few questions.My customer is going for CUCI-Lync 9.2 with UCM 9.1(1)a. IP phone and Lync presence status is mandatory.  What reason(s) would the IM&P server be needed for? Can anyone tell me? Thanks

Hi All,I'm trying to install CUCM 9.1.1 on UCS Blade (UCS B200 M2, PID: N20-B6625-1).I keep getting Critical Error as soon as the install startes the Database installation. It is a new install and i'm using OVA template from Cisco websiteYour help wi...

Hi to all,i have a problem with the status of presence in CUBAC Console. I see the "?" in the console (status ukendt)CUBAC, Build 9.0.1.126CUCM 9.1.1.20000-5CUP 9.1.1.10000-8I have already follow the config guide to add the User_Profile in the DB of ...

Hi,So we have a 10k phone system.  Six server CUCM cluster, HA CUC, HA UCCX, CER, Legacy PBX, monitoring tools, external CTI integrations, etc.Project is to migrate all to 9.X+ on UCS B-series.Currently running 7.1.5, on MCS7845H2 servers (4gig, 146H...

Hi,I am trying to install PCCE in my lab and running into some issue while selecting the deployment type, could you please help unblock me? I have configured all (AW,Logger,Router,CTI,PGs….) and trying to change the deployment type to Packaged CCE: C...

Hello,I have installed CMB 7.1.3 in our lab and configured it to communicate with EIM 9.0.1 setup. when I start CMB service it give me a alert.Description Collaboration[1]: RMI Link to 10.10.61.120 is down: Reason  Transport link is down.On checking ...