Unified Communications Infrastructure

I had to replace one of my 7931 Cisco Phones. I went into the config and just changed the MAC address from the old one to the new one and the phone registered correctly. However, The phone is not pulling the correct time. All of my other phones have ...

Can Vsphere 4.1 coreside on a server running Unity 7.0?

Hi all,I'm hoping you can help me with some information.What does associating the User with the Line  Appearance actually do?  Is it the sum total of the User's "Associated  Lines" that forms the presence displayed in CUPC? I.e.  If a user has  three...

Unity Connection 7.x.  CallManager 7.x.My desired goal is to route from an AutoAttendant CallHandler to CallManager users that do not have VoiceMail boxes.  I have created a contact with the following:alias: myuserfirst: mylast: userdisplay: my userv...

HelloWe would like to modify the caller ID information a user recieves when they get a notification via Email. Currently, the users are recieving the 9 in the caller ID, and yes we are inserting it so our users can return the calls from thier missed ...

Dear Experts,I want to deploy a CISCO voice system for my under-construction company with the following details:-15 users (expandable for 35 users)One PRI + 4 Analogue Lines (local calls done via Analog and national calls via PRI)We have 2 branches i...

Version 8.5I am trying to understand if in CUPC I can see the phone presence "reachablity" of either a CUPC user who is not logged into CUPC or of a user with a phone that is not configured for CUPC.When I login to CUPC and look at a user in my list ...

HiWe occurring two problems with Speed Dials in Assistant Console client for IPMA service. CUCM version is the latest one 8.6(2a) and IPMAclient was downloaded from CUCM plugins section.Problem 1 - "Lost of speed dials due to use unconvertible UTF-8 ...

Hello All,Company A uses a numeric employee ID (ex. 17456) for its users but presents a display name (ex. Smith,John) to users.  All CUPC users show their display name at the top of CUPC when they have it open except 1 user.  This user is being prese...

I have unity 5.0.1 recently upgraded to TSP 8.3.1 and ES74. After the upgrade a couple of users get about a 20 second delay after they enter their password. I have determined that the users with the issue have very large mailboxes. Aside from cleanin...

Hi, I have a cluster of call manager version 7.1(5) and 1 MGCP voice gateways with a 1 PRI to call the PSTN . the PRI worked fine in incaming calls casebut in outgoing calls not work Note: 1- the voice gateway registed on call manager         2-Pleas...