Hi trying to configure a queue device group for CUACA Server. Created a CTI Route point in CUCM and associated the DDI for the queue to the DN assigned to the CTI Route Point. When attempting to sync with CUCM I get the error "Cannot insert or update...
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I have a phone number that is setup as a Route Pattern so that calls to that number are directed to a Fax server. I need to change it so that calls to that number now get forwarded to an external phone number. What would be the easiest way to do this...
Greetings everyone,Strange one I got here.I have a CME gateway (Cisco 3850 15.2(4)M2) connected to my CUCM cluster through a SIP trunk. Withing my CME I have the telephony-service configured:telephony-servicessh userid xxxxxx password xxxxxxxxxmax-ep...
Hello,I'm struggling an issue with call handler.In my scenario, I created a hunt group with a DN and a CTI route in CUCM. From CUC, I created call handler with a recorded message as well as a forward rule.When an external caller type DID+6111, the ca...
Resolved! Cisco 6825 DBS210 - weird codes
Hi for several weeks, 6825 headphones operating with DBS-210 (multicell) bases periodically send some codes, it happens when turning on the handset or changing the base.Calls on the exchange are visible as incoming from the number configured in the h...
Resolved! Call duration limitation
Hi experts, We faced a problem that some user don't hang up the call so there will have some ports be always occupied... Is there any possibility to limit call duration on ISR 4431 or 3945? Like if call duration exceed 1 hour, ISR will initiatively d...
Hello , Is there any way to hide the Phone information in Cisco IP Phone display. 1. IP address 2.MAC Address 3. Model Number
Hi everyone,I have an ISR 4431 with CME 14.1 installed and 2 IP Phones (Cisco 7821). The phones are getting an IP from the DHCP server but aren't registering.I've attached the configuration file, a debug file and pictures of the phones.I've tried fac...
I have a client who has multiple Cisco Codec Plus systems. The Presenter track camera is sharing without being prompted, causing the system to continuously display the camera image of presenter track on the monitors in room even when empty. If you pu...
Cisco Jabber (IOS_14.3.0.308356) for iPhone/iPad: vibration option missing after IOS version upgrade to 17.2 on iPad.Vibrate option was available and tested as below:Jabber setting-->Sounds-->Receive calls option ON means ringtone is enabled. Jabber ...
Resolved! 8875 MPP version of the phone
Hi, I was wondering if there is an MPP (multiplatform) version of the 8875 phone. For example 8865 comes with the code 3PW or 3PCC. If it does, does someone knows the part number?Thank you!
Hi, Right now i faced issue on my pabx system, so when people wanna try to call to our PSTN number (SIP TRUNK NUMBER) from othe PSTN number its perfectly fine, but when people try it from GSM number or cellular number the call cannot be done, the err...
Resolved! 8800 KEM only shows 'the phone is not set up for the expansion module' when connected to 8865
Hello,Trying to connect a 8800 KEM to a 8865 phone. Have looked at several forums and threads, tried all the settings. Still get the same message on the phone when I connect the 8800 'the phone is not set up for the expansion module'. In CUCM have ...
Resolved! Cisco CME refused incoming call
Hello, I want to test SIP trunk on my Cisco CME. I make call from local phone to out, but i can not make call from outside to my local. i run debug, and i found . %CALL_CONTROL-6-CALL_LOOP: The incoming call has a global identifier already present ...
Resolved! Which codec will CUBE transcode to ?
Hi,I am trying to understand the call flow for transcoding SIP calls.here is the setup CUCM---CUBE---SIP Gateway CUBE has local transcoding interface (LTI) setupto transcode the following codecsg711ulawg711alawg729ar8g729abr8g729r8 An incoming call f...
