IP Telephony and Phones

Hello, I have CUCM 11 and everything is working fine except outgoing call. There is at least 10 - seconds delay when the CUCM place the call to the Voice gateway!! can you help me please best regards

Hi,I have configured ILS on two CUCM 9.1.1 clusters (Hub and Spoke). They authenticate using password (not with certificate). The spoke seems to have registered to the hub. However, the clusters do not seem to see each other.  Advanced Features -> IL...

Hi,Someone know if I can enable feature access code for Cisco SIP Phones on CME and how to do that?Rgds,Fabio

Hello All       User only can answer an incoming call with Speaker. The handle will work after 2-3 minutes if the handle is pick up same time.  The firmware version is sccp41.9-4-2-1S.   There are three Cisco 7941 have same problem. Do you think that...

Can we use SIP trunk in India ? If yes then what are limitations ?  Please share link of doc as proof so i can share the same with management . If you can share something from TRAI side that will be great.

I have virtualized CUCM on ESXi and now I don't see any "version active". However on Production CUCM I see a few version active. Why have disappeared? Best Regards,

Hi, I'm working on a CUCM 7 Cluster with 7 nodes: 1 PUB, 4 SUB and 2 TFTP servers. Recently, on subscriber had stopped working, and since then, IP phones are unable to register once they unregister. I have checked on the  RTMT, I have noticed the...

Hi Guys, We have a newly configured SIP Trunk between a SIP PBX and Cisco via CUBE. Inbound and outbound calls are working fine. Our issue is after the call connects, the caller can only see the display "Outbound Call". No matter if the call came f...

Hi, I manage a small call center in Portland, OR.  We have Cisco IP Phones (7962).  I have been trying to find out how to move forward and backwards while listening to a voicemail message.  Currently, my team has to restart the voicemail from the beg...

We have Single Number Reach enabled. Understood the desk phone and mobile will ring at the same time when a call comes in. Will it be possible to setup to ring on the desk phone first (such as 3 rings), and after 3 rings, it will start ringing on mo...

Has anyone used CUCM Commercial Cost Avoidance features in production ? How it check external number with Internal number ? Cisco doc is not much clear on it.

Hi Guys, We tried to check if the existing SRST is working and when the IP Phones went to SRST, we tried to call the trunk line number 2400 but the call won't get through. Upon checking the debug, we found disconnection cause or information "Cause i...

Hello, we have a CME with a CUE and some BRIs. Since we are in Europe, we have configured the "compand-type a-law" under every "voice-port" related to these BRIs (to avoid the distorted audio). But, since the CUE only supports the G.711 u-law, we ...