IP Telephony and Phones

Dear All, We've installed CUCM 11.0 and setup SNR. when we make a call from one internal DN to another the call rings on both the desired internal DN and remote destination (mobile phone) as expected. But when we make a call from outside (PSTN) the ...

Hi Guys, I want to know about the differences between two CUCM licenses UCL essential and CUWL standard about what type fo device supported! because one project I have UCL essential and this project has many type of phone devices and have EX60 and ...

HiIs anyone else having problems downloading the 6.1(5)SU3 update (UCSInstall_UCOS_6.1.5.13900-4.sgn.iso) ?I have a tried a few times and the direct download link only downloads a file of a few hundred k, which isn't right.The Java download never see...

Having cluster wide static complaints on our CUCM network.  Running version 10.5 LEC is pointing to the MPLS network.  The complaints seem to be intermittent in nature and happens with inbound calls.  We have done troubleshooting with Verizon and wan...

Hi, I have the problem that a DECT phone behind a ATA190 does ring poorly. The ringtone is delayed, than it stops ringing, than it starts again after 5 seconds. Than the display goes into onhook mode. When you hook off you got the call. It seems th...

Hi, I would like to ask if this is doable and what is the best approach. Scenario: Two (2) UCS C200 Servers with ESXI 4.1 installed VM Installed on First Server: 1. CUCM 10.5 (Publisher) 2. IM and Presence 10.5 3. Unity Connection 8.6.2 VM Inst...

Hi, We have to increase 10 new ip phone 7911 for my company. We have a Cisco call manager express. How many and what type of licenses do I need? Thanks for the support

Hi All, I have setup the system call handler to allow users to dial extensions however when i dial the extension number i get the message "you cannot be transfer to this number, check the number and try again" I have selected the option in Greeting ...

After I installed locale package: cm-locale-zh_CN-ES-7.1.5.1300-1.cop.sgn. The administration GUI language changed to Chinese. But I want to keep English as the default languge. I guess there is a switch in somewhere to switch default language. It se...

I am a Systems Engineer for a small rural hospital, which uses Cisco 7945 IP Phones. We have a couple of employees who have left and have been replaced. My issue is with the user names that display on the phones when they make calls. The usernames di...