Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Good day I have one phone 8851 and I upload way Cisco Unified Operating System Administration --> TFTP File Management ---> /Desktops/640x480x24 three files: 1: sonda.png (attach) Full size image - 800 pixels (width) X 480 pixels (height). 2: sonda...
HiI am trying to install the latest version (1.4.3) of firmware onto a 7937G Conference phone.I've uploaded the file (cmterm-7937-1-4-3-SCCP.cop.sgn) onto the UCM TFTP File manager and then I am manually adding in the phone load name (cmterm-7937-1-4...
Hello, We have a 4431 router with IOS version isr4400-universalk9.03.13.04.S.154-3.S4-ext.SPA.bin configured with couple of FXO ports to be used for outbound calls and 911 calls. The calls work fine but the quality is terrible, it sounds as if someon...
So if I set a hunt group up, but nobody is logged in and a call is recieved can we enable the queuing to allow the call to stay queued until somebody logs in or do I have to send it to an auto attendent or vmail box? Thanks,
Hey there, Have an unsupported CUCM 6.1 running in a PUB/SUB setup on the MCS7825 platform. Originally received an DIMM parity error slot 2. We removed the bad RAM and replaced it however we do not have the exact same RAM that was in this host. On...
Hi We are receiving external calls from 000000 and i want to hide 000000 and show display. I setup a TP with pattern 000000 but i cant hide the 000000. I know that cucm is using that TP because i can block/route the call. i can put 1234 as Calling P...
for some reason I cant add the maximum sessions command under the trancoder and conference configs. which means I can't get those parts to not be shutdown. I included the scrubbed running conf and diag showing the PVDM hardware. Any thoughts?
Hi, Recently we have purchased some 7841 Cisco Phones, these phones have fours lines on them. Our contact centre uses 7961 and 7962 phones and these have 6 lines on the phones. The contact centre agents using these phones have the following phones ...
hi, can we register Cisco IP Phone 8811 with IP Office 9.1 release. thanks, Tauseef Ahmed
---------------------------Cisco Agent Desktop---------------------------The combination of user ID, password, and extension is invalid. can anyone help me out here... this user was renamed in the AD imported as every night happens , then stopped wo...
I have a business requirement where they want me to create a new internal extension that forwards to a current shared line for our helpdesk. I know I can accomplish this one of 2 ways either by creating a CTI-Port that has forward all to the shared ...
Hi All, we want to use CUCME and the Cisco IP Phone 7800 Series in combination with B-ACD. As far as I can see, the IP Phones 7800 are SIP only, no SCCP. However, B-ACD is a SCCP only feature in general. But there is a feature list which shows that ...
Hi All, Please helm me on this.CUCM-------Sip-----CUBE(15.3.3)---------Sip-------ITSPThis issue is for outbound call only CUCM ---->-- CUBE ----->---- ITSP The call is not disconneting because ITSp sending Updat...
I have a new site i'm bringing online with CUCM and I was using an existing Brazil site as an example config. Same phone company and same config. On the 2911 router at the new site, I can't get past the point where I enter the line termination. As...
Hi all, I am trying to configure SIP SRST with access to the PSTN network. Phones get registered on the gateway and internal calls work fine. When i try to call to the PSTN nothing happens and call is dropped. Below the configuration: trunk group T...
