IP Telephony and Phones

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Resolved! 7962/42's no long able to transfer calls since upgrading firmware to SCCP42.9-3-1SR4-1S, cucm ver 7.1.5

We recently upgraded the phone loads on our cluster and ran into this bug.  When users on 7942's and 62's attempt to transfer a call while using a headset the call is placed on hold, but no dial tone is provided and the headset light on the phone tur...

3905 Issue Making a call

Hi,I hope someone can help me.  I have a CME 9.1 with 3905 (SIP) phones registering to it as well as 6941's (SCCP).  My 6941 phones can call each other, the 6941's can also call the 3905, BUT, the 3905 can't call anything.   As soon as I dial any num...

j.leroux by Beginner
  • 1402 Views
  • 5 replies
  • 0 Helpful votes

sporadic phone issues - re-reregistering, garbled voice, garbled ringing, pulling non-voice IP

Some of our phones, but not all are having the following issues. The problem will happen sporadically throughout the day. When not having issues the phones function just fine.Phone call quality is bad including WAN calls and analog calls.When the pho...

CME 4.1 no Local Directory?

I have a small lab to study forCCNA Voice.  CME is on a 2610xm router, running IOS 12.4.(15)T11 and CME 4.1 CUCME.  I have currently have two phones on the system.  One 7960 and one 7940.  I have a basic setup right now which works just fine, but whe...

Updating CUCM users via BAT

I am running CUCM 9.1(2) and I am trying to update the user to ensure device association and group membership.  I created a CSV file based on a BAT export and updated the group and associated device fields and for the PIN, Password and Digest Credent...

ybpants by Contributor
  • 775 Views
  • 6 replies
  • 0 Helpful votes

Cisco IPphone rebooted itself

HelloWe have a few Cisco 7965 phones that tends to reboot on its own. it rebooted when user on the phone and the call was dropped.We suspected the phone renew its IP that caused the phone to reboot.  Does anyone have similar issue? The DHCP lease is ...

markcarat by Beginner
  • 1318 Views
  • 11 replies
  • 0 Helpful votes

Call forward all 8941 using load SCCP8941_8945.9-3-4-17 not working.

After upgrading our 8941's to this firmware we can no longer press the call fwd all soft key followed by the voicemail button to forward calls to voice mail.  Instead it asks to select a line, after a line is selected it then connects the call to voi...

Inbound SIP Call Failures

Hello,We are experiencing a problem with inbound SIP calls.  Outbound calls work as expected without problem.I am using a Cisco AS5400HPX with 12 PRI's connected to Dialogic D/480-2T1 cards in a dialing chassis.  I use a proprietary software to handl...

LR_BrianW by Beginner
  • 160 Views
  • 3 replies
  • 0 Helpful votes