Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi, everybody. I have a problem with 7821 phones regarding FAC showing in their screens after you dial a phone number without the * to mask it. In every other model of phones we have the normal behaviour is to mask the FAC with * after you dial a ph...
Hello,We have an intermittant issue, where if I were to leave a VM, and in the message I counted from 1 to 100. When the recieving end hears the message they would hear the count down starting from 20 to 100. So about 20 seconds of the message is c...
I have directed call park numbers setup on a 9951 phone. When an internal call gets parked on one of these directed park numbers, the caller hears MoH as expected. When an external caller is parked, they hear "ringing" the whole duration they are p...
Hi we have a CUC 8.6 with an Auto attendant that requires the caller to enter 10 and 11 on one promptIT also requires them to press 10 on another Sub prompt on the same greeting press>1 forPassport Offices---->press>1 for San Fernando----> 1-11 optio...
Dears, i am not sure the design is correct or not please help me on this. If i have a CUCM 6.1 on two servers MCS7816H3-K9-CMB2 and two voice gateway and 400 phones are working it.If i buy a new CUCM 9 and add new phones to it , will i be able to com...
Hello Cisco Support Community, i'm searching for a way to give a user the permission to use the Real-Time Monitoring Tool.i tried to give the user the same roles as my default admin acount has (Audit Administrator and System Administrator).now the us...
I wanted to see if anyone can provide me with documentation that clearly states that the Cisco 187 ATA is not PoE capable or is PoE capable. The data sheets make no reference to PoE however in the troubleshooting and Maintenance guide it there is som...
We are currently on CUCM 8.6 and have a location where there is a Call Pickup group. When a single call comes in, they are able to pickup the call without issue from any phone in the Pickup Group. They have instances where they may have more than one...
Are user facing features like MWI and DND preserved in DRS backups? These features are treated differently starting with 8.0: did the handling of these change in 8.0 DRS?
Hi,I have a UDP created by 7911 phone type for 400 users, now we are changing the phones to 6945,User will able to login (EM) without issues but the problem is in 6945 phones but they will not get the additional "4" lines becz their UDP was created ...
Hi i have a setup with this equipment1 router cisco 1700 series (model cisco 1760)1 switch cisco catalyst 2950 series1 PC cisco MCS 7800 series ,call manager 3.3 2 ip phone cisco 7905 is it possible to add a computer as an ip phone?
Hi,There is a MCS7845I3-K9-CMD2 (CUUC 8.6) on site with 4 drives. I understand per Cisco documentation that the MCS7845I3-K9-CMD2 (CUUC 8.6) has a dual RAID 1 consisting of 4 hard drives. I have a TAC/RMA case opened due to drive 0 failing and have...
Hi anyone tried the collaboration edge or express gateway,i am trying to implement this feature for jabber any external users to connect without VPN,advice me on this configuration.
Dear Cisco techs,Can someone please guide me to link on how to set up TFTP on 2691 routerWhen I type conf t.tttp-server flash: is does nothingOr tftp-server gives unrecognized commandHave searched quite a few places. Leads to various links but nothin...
i was trying to change the ip phone from sccp to sip, and when i tried was this one in this link:http://www.mehrdust.com/archives/cisco-ip-phones-79xx-with-asteriskand i used the files on download here:http://www.mehrdust.com/downloads/7911-SIP-P0S3-...
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