Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi,I have one CUBE with IOS XE 16.12.5 with one SIP Trunk to PSTN with Redundant links.When primary link goes down only incoming calls from PSTN are failing because CUBE as soon receives INVITE reply with SIP/2.0 488 Not Acceptable Media.I have disc...
Hi, We replaced one of our 8851 unit running software version 12.8.1, now the replacement phone doesn't display the information on the side bar a 8800 expansion module correctly for some reason like the other phones running the same version software....
Hello, My client is not able to receive inbound calls. At the logs i see this messages: %VOICE_IEC-3-GW: H323: Internal Error (OLC ACK T103 timeout): IEC=1.1.183.5.70.0 on callID 1049 GUID=9E30499FED2711E68725C44860A6B7E8*Feb 8 11:22:03.253: %VOICE_...
Hi, I have a number of remote Cisco VoIP sites that I support and was wondering if there is a routine maintenance guide/checklist that people may follow when checking servers at remote sites? Just putting something together and thought there may alr...
hi Team, we are using 7821 series phones, and on the phone there is a New Softkey "Recents" this key doesn't appear in Softkey configurations layout so can't be removed. While doing some search found that it is a Bug. https://tools.cisco.com/quickvie...
hello team,I want to use the cisco cucm to manage 40 phones and 2 lines.Will I need a license for this?Please can help me on this.
I have a .wav that is uploading and working on CUCM for MOH. The wav file that I have uploaded is 22 Minutes and 30 seconds long. Currently every time someone is placed on hold the MOH wav file plays from the beginning of the file. Is there away to c...
Hello community We encountered a strange issue with one of our user's IP Communicator. We can make and receive calls fine on the IP Communicator. When we press the voicemail button we hear Unity prompt for our pin. When we attempt to input our pin n...
We have multiple CUCM clusters in our environment. About a week ago, 3 of those clusters will not longer authorize with Cisco. When I try to manually authorize it, it comes up with a Communications Timeout. TAC requested i unregister, and re-regis...
Can someone please help me? We moved to exchange hybrid office 365 and we cannot get the Cisco Unity Voice Mails sent to office 365 mailboxes after migrating mailboxes from Exchange 2010 to Office 365. I get a timeout error and "failed accessing SXXX...
We have configured a cucm with h323 gateway has fxo ports, the outgoing call is working fine, but the incoming disconnects before ring to IP phone. PSTN>FXO>h323 gateway>CUCM>IP Phone
When the incoming call is ringing, and someone hit to cancel this call, it'll forwarding to voicemail, How can I prevent this from forwarding to voicemail?
We haven't configured Waiting Option on the IP phones, and if phone A has a call, and phone B calls phone A, he will get a fast busy tone, Is there a feature or option to inform phone A that phone B tried to call you?
Cisco 8851 connected to Jabra Pro920 headset with 14201-31 cable not allowing remote call answering. Headset will not connect. Without lead head set works by answering phone calls at phone. All instructions followed except cannot access hook switch s...
Somebody know if Cisco supply wireless IP conference phones? I need one or suggestions for another brands compatible with CUCM. Thanks!
