Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello,I have a couple of locations using gmail and not O365. We have moved them to cisco voice and the front desk requires two shared mailboxes to manage a general and attendance mailbox. the shared mailbox is setup in O365 and the users given acces...
Hello Experts,Having hard time to have MOH working btw two internal Jabbers. The MOH works from Jabber to anything except internal Jabber to Jabber. Has anyone have any idea why this is not working? CUCM version: 11.5Jabber version: 14.0.0.55563 Buil...
Good Afternoon everyone. I was wondering what is the VOIP phone solution for a small business with less then 5 sites? This would be for a restaurant with each site having 10 phones or less, something I can have background music and an automated atte...
Hello, I'm currently tasked with upgrading some of our components at work. Our current network is: WAN->Dell Sonicwall-> in gig0/2 Cisco 2911 out gig0/0-> 2x Cisco 2960 switches. We have the 2911s' at our other locations semi-retired and only servici...
Hi, I encountered weird issue in call manager environment.When I call the number 3962, the call is redirected to extension 3943. There is no forwarding set on the line. I used dialled number analyzer but it is showing that calls goes to 3962.There is...
Hi all, Please suggest me for below issue:I am getting time zone error on my Voip phone lagging by 2 Hrs.Also I am not getting missed call log on my phone.
I am trying to configure E1 card but voice port is not getting generated. I have attachaed the required info in file.
hi guys,i got 12.0 cucm/cuc registered to smart account. currently it reports "The system is operating with an insufficient number of licenses." and out of compliance. 70 days left and counting down.cucmcan we upgrade to 12.5 with this error msg? or...
VMW-VS5 -HYP-K9 is expired and I wonder if I need that for 6.x upgrade. 1. Is free license will work? 2. VMW-VS5 -HYP-K9 is needed for TAC case if any issue?3. Can VMW-VS6 -HYP-K9 be purchased instead of VMW-VS5 -HYP-K9 reneweal? Thank you
Hi allI got a problem now I using ATA 191 but my analog phone(See attach) not working when I used star code follow belowTransfer a Call from Your Analog Phone >> not working I got busy toneMake a Conference Call from Your Analog Phone >>> not working...
Hi,Sorry if this is a beginner question. Our company had a CUCM/CUPS/IM/UCCX/QM 9 solution installed for our IP phone system and call centre. When it was installed we had a block of 100 numbers (1111 1100 - 1111 1199) configured which we have now out...
I have a brand new 7941G phone that we attempted to change from SCCP to SIP for testing. We placed the contents of the firmware zip file into a tftp directory and pointed DHCP option 66 to that tftp server and started the upgrade process. The phone g...
I have setup a new PRI on a 4321 ISR as I have done before however this time I am having issues getting calls working. Layer 1 is showing active, layer 2 is showing multiple frames established but when I do an inbound call I get a busy signal. When...
I have just added a new server to my cluster for the purpose of being a TFTP server so it will do no call processing. 2 questions about this. Is it a bad idea to also allow it to do some media services also or should it only be TFTP? The whole clu...
I replaced the expiring Tomcat certs on all the servers in my environment with new valid CA signed Tomcat certs. The servers still all seem to be stuck on a self signed cert, even with the new CA cert installed. The webpage for all of them shows the ...
