Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello allI am working on my first VOIP/UC project and I'm running into some trouble out of the gate.I have a 3725 router and access to two IOS images:advipservicesk9-mz.124-25d and ipvoice-mz-124.25dI've installed a NM-HD-2V card into the 3725 but wh...
We are using four digit extensions that match the numbers in the DID range that our telco has provided. Under the line configuration we are creating the External Phone Number Mask which includes the first seven digits (UK) and then XXXX as the extens...
I would like to know how to provide a feature for the Receptionist in such a way that receptionist can interrupt the shared line DN extension and join in between their calls , and say there is a vistor waiting for you in reception or some emergency ...
Hello Friends, I have Unity Server and i need change password for several users. How can i do it? Can i connect at server and do it through web explorer or console? How can i do it in both alternative?Thanks for your help...
Hi,I have this this scenario where I have a CUCM connected via a 2921 ISR to the PSTN and a Siemens iSDX as follows:S0/0/0:15 H.323 PrimaryNet5 to CUCMS0/1/0:15 MGCP QSIG link to VG30D and onto iSDX as DPNSS.I have a catch all route pattern on the CU...
Hi Guys,My Customer have a solution with CUCM 7.1.3 and is planning to do upgrade to version 8.6. The doubt is: Is it possible use the same token that He already use in the version 7.1.3 or is it necessary bought new token to apply in the CUCM versio...
Hello, I have a question raised by a customer based around retrieving UUI information from the incoming ISDN lines within the Cisco Call Manager and presenting this via Cisco Express.(I appreciate that I am actually spanning several technologies her...
Hello guys,I've call dropping problems when dialing an external number from my VoIP network. Called number is a 0800 and it's answer by an IVR, with other called numbers everything works (hold, for example).My issue is just with 0800 numbers!ccCallDi...
Hello,Does CAC on ASR SBC allow to restrict SIP sessions count by source IP address ?Thanks!
Hi,I have CUCM 8.6 integrated with Unity Connection 8.6. I want to change my mailbox box number on Unity Connection from a 4 digit to 8 digit number.Example from 1234 to 80051234. Extension on my IP phone is is 1234. I have created a new VM profile o...
HiI have CUCM 8.6 and voice gateway that is working a " SIP Trunk " with ISP or Telco company so that there is no E1 or analog Connection, however my problem is from outside to inside Ex: Mobile A) is calling by 97205238 ---> to my Extenstion (DI...
Hey everyone. I'm new to this world of phones, but i'm trying to learn. Here is my situation.I'm trying to do Unicast MOH. I am having issues. I can get Multicast MOH to work find, just trying unicast out. I can't get the MOH to work when i dial IP t...
I have setup a hunt group with two numbers. When I call the hunt pilot number the first extension rings but then when the Reversion Timeout (set in the Line Group) expires I get a busy tone instead of it ringing the other number. I have tried re-crea...
Hi all, Sorry I am novice about Contact Center. If Contact Center Express v7.0, Unity Connection v7.0 and Attendant Console v8.5 have to work together with CUCM v7.0 what is the best way to do the call routing? The idea is that the call from outside ...
I can't see it in the marketplace, even though we are development partner
