Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello,I have a question regarding when CM make a request to Active Directory and use by default the account's fields: 'Name', 'TelephoneNumber'. Can I change that CM will be able to use the another account's fields in the AD? Thanks! ...
Hi guys, Is there a way or configuration I can make in CME so that the international calls will be cheaper?Let's say one of the user is overseas and someone calls him on his extension and forwarded to his mobile... Can it be cheaper?? On my previous ...
I know that CCX Agent E-Mail is compatible with exchange.is it supported with other mail store ?is it supported with google / gmail by example ?anyone ?
We have Call Manager 8.0, and we have FXO ports with an MGCP 2821 gateway. The caller ID will work for one call, and then go back to displaying unknown name and number. If I reset the gateway, it will display the caller ID for one call again, but onl...
Regarding CUCM 8.5 OS Admin password : is the "root" password still accessible only to TAC?
Hello,Is it possible for ip phone 8961 SIP to run with CUPs 7.0.6 and CUCM version 7.1.5?I have had a look at some documentation that only provides SCCP protocol phones and the 8961 ip phone isnt in the list? (See below)http://docwiki.cisco.com/wiki/...
We have our CUCM at Datacenter and Client is in remote Site. Central Site and Remote Site both connected via MPLS provider with DS3 circuits. On the remote site we have two DS3 links going to the Provider. Topology is as below.Phone-->Switch1 -----Ro...
Hi guys,I am seeing some interesting transcoding events on my cluster..Calls between eg unity connection and Cube gateway even though set to use G711 bothways are invoking a xcoder resource..This is a sh sccp connectionsess_id conn_id stype m...
Hi,Just got new model of phones and it appears the CME doesn't have a config for the phones when i attempt to add them to CME as a type 7925.Do i need to get new code for the router? It's also the vpn connection etc. Will this cause a down time if i ...
We are trying to reduce the amount of rings that callers hear when their call is hunting. For example, if a member of a hunt group is out of the office or away from their desk we were hoping there would be a way to prevent the call from going to the...
Hello guys! Need some guidance on the following: A client has two sites, one with a CUCM 8.5 and the other with Avaya (the difference in brands is due to managers fighting over which one was best) and they need to route interna...
Hi voice team,I need to show for my customer the benefits of the new version. My customer has the CUCM 7.1. and I would like of the upgrade to 8.6. Is there a comparison table showing the benefits of the new version? thanks.
Hi,We used to have cisco ATA 186 for Fax machines with Pass through mode which worked fine with both inbound and outbound mode. Wherein we had configured audio mode parameters on ATA 186.But now using ATA 187 for the same place and same config. Only ...
Hello,I wanted to know if anyone can help me resolve the issue I am having with connecting my Callmanager 7.1.5 with my AD LDAP. No matter what I try, I get the meeage:Failed to Connect to ldap:<server name>:389I am able to ping the AD server from t...
Hi Voice Team, I did a trunk betweeen my CUCM 8.5 and Asterisk, but it is not working properly. The Asterisk phones has sucess to call CUCM ip phones, but CUCM ip phones can not to call asterisk phones.. CUCM >>>> Asterisk (Not Working)Asterisk >>> C...
